Designing User-Centered Discovery and Access Services for Enhanced Virtual User Experience

Design-Thinking and UCD Combination for Designing Effective Time Management Assistant Mobile App

“…A generally accepted definition of design thinking has yet to emerge [9], and even the term itself is a subject of controversy among its practitioners and advocates [8]. The nomenclature of "design thinking" first appears prominently in a book of that title authored by Peter Rowe (1987), a professor of architecture and urban planning at Harvard's School of Design.…”

Multilingual Information Retrieval & Use: Perceptions and Practices Amongst Bi/Multilingual Academic Users

“…The definitions of these aspects tend to be elusive, and often overlap. A brief review of the LIS literature seems to suggest that definitions of user experience tend to emphasize products and systems (Gallant & Wright, 2014;Majors, 2012;Norman & Nielsen, n.d.;Yue & Beisler, 2014;) while user perception definitions mainly address services (Lupien, 2007;Ouellete, 2011;Rehman, Shafique, & Mahmood, 2011;Rojeski, 2012). With a specific focus on language and how it impacts information searching online, the current study employed a web survey to gather information on bi/multilingual users' experience and perceptions on searching for information on the Internet and on electronic databases.…”