Designing sustainable information systems for organizations operating in safety critical environments

Vorraber, Wolfgang; Lichtenegger, Gerald Christian; Neubacher, Dietmar; Voessner, Siegfried

doi:10.1109/icstw.2015.7107415

Cited by 6 publications

(3 citation statements)

References 2 publications

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“…The results of this process provide a good overview of the pains and gains (see [30]) of the processes used by an organization or a user. The following requirements analysis process is based on tools and concepts developed in previous projects [47,48], which were enhanced and refined in the course of this manuscript. Each step and corresponding tools will be described according to the sequence in which they are typically applied.…”

Section: Requirements Analysis Process and Analysis Toolsmentioning

confidence: 99%

“…In our case, class I UAVs were selected due to their easy and uncomplicated operational and architectural aspects. According to the classification (see [48]) into backbone, branches and leaves components, UAVs can be assigned to the leaves class. Since these components are relatively cheap and undergo extremely short technology life-cycles, they need to be easily replaceable via standardized system interfaces.…”

Section: Organizational and Operations Aspectsmentioning

confidence: 99%

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UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

Vorraber

Neubacher

Moesl

et al. 2019

Systems

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Digital innovation is a key success factor for business enterprises and organizations concerned with public safety. Increasingly shorter technology cycles produce a stream of highly promising gadgets and smart devices and this innovative provision opens a gap between what is currently in use for the value-creation processes of an organization and what could potentially be used. The presented framework provides guidance on how to implement dynamic capabilities needed for business model and service innovation within a complex socio-technical system. A way to combine technology and use-case sensing with the ultimate aim of creating innovative artifacts for organizations is presented. While Business Model Innovation (BMI) literature mainly focuses on a strategic top-down process, we propose a bottom-up process-driven approach to complement business frameworks. Based on these insights, new service artifacts can be designed and analyzed in a systemic way. The applied research methodology is based on the design science research concept. A qualitative approach with focus groups was used to gather user requirements and facilitate participatory and user-centered design of information systems. In this paper, we provide a framework that supports business executives as well as IT experts on how to cope with and integrate new technologies into organizations, their processes, and their business models. In addition to a comprehensive theoretical overview of the proposed framework, we also provide practical results, since this framework was applied in the course of a service design and engineering research project. A use case of alpine rescue missions serves as an example to demonstrate the practical application of the proposed framework.

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Section: Requirements Analysis Process and Analysis Toolsmentioning

confidence: 99%

Section: Organizational and Operations Aspectsmentioning

confidence: 99%

UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

Vorraber

Neubacher

Moesl

et al. 2019

Systems

Self Cite

View full text Add to dashboard Cite

show abstract

“…Technical design is performed top-down as well as bottom up, each focusing on different areas. Software-architecture is created in a top-down manner on a very abstract level to ensure futureproof solutions that can be integrated into existing technical environments (Vorraber, Lichtenegger, Neubacher, & Voessner, 2015).…”

Section: Designmentioning

confidence: 99%

Designing Information Systems to Facilitate Civil-Military Cooperation in Disaster Management

Vorraber

Lichtenegger

Brugger

et al. 2016

International Journal of Distributed Systems and Technologies

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The efficient management of natural and man-made disasters typically represents a major information exchange and coordination challenge, as in most countries a number of organizations are involved in all phases of the disaster management cycle. In this article, the authors introduce the approach of the Austrian national project INKA, which aims at improving civil-military interoperability between the Austrian Armed Forces and the corresponding federal state level institutions through the introduction of IT-supported information exchange without media discontinuities. Apart from providing a comprehensive overview of their interdisciplinary research methodology, the authors present a number of important results which are based on a detailed qualitative assessment of stakeholder requirements. Furthermore, they provide first insights into designing a valuable IT-platform for civil-military interoperability in Austria.

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Informationssystemdesign für Produktionssysteme der Zukunft

Lichtenegger

Vorraber

Wolfsgruber

et al. 2015

Industrial Engineering Und Management

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Designing sustainable information systems for organizations operating in safety critical environments

Cited by 6 publications

References 2 publications

UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

Designing Information Systems to Facilitate Civil-Military Cooperation in Disaster Management

Informationssystemdesign für Produktionssysteme der Zukunft

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