Designing Mobile Web Solutions for Interaction Scenarios Involving Disabled People

Abstract

This paper focuses on designing Mobile Web Solutions for interactions involving disabled people. The Mobile Web solution for an example scenario is described, designed using a new Technology Enhanced Interaction Framework. The framework was developed to help design technological support for communication and interactions between people, technology, and objects. A review of existing interaction frameworks showed that none of them help technology designers and developers to consider all of the possible interactions that occur at the same time and in the same place. The components of the framework are described and explained, and examples of interactions are provided. A tool was developed to provide advice on design and development factors for technological support particularly when disabled people are involved. Work is now in progress to validate the framework and the tool with expert designers and accessibility experts before evaluating it with technology designers.