Designing for e-science: Requirements gathering for collaboration in CiteSeer

Ganoe, Craig H.; Carroll, John M.; Giles, C. Lee

doi:10.1016/j.ijhcs.2007.10.005

Cited by 30 publications

(21 citation statements)

References 42 publications

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“…For example Farooq et al (2009) used such a collaborative design for CiteSeer, a search engine in computer and information science disciplines. On the basis of a user survey, they identified four mandates for redesigning the CiteSeer collaboratory: (1) visualize query-based social networks to identify scholarly communities of interest, (2) provide online collaborative tool support for upstream stages of scientific collaboration, (3) support activity awareness for staying cognizant of online scientific activities, and (4) use notification systems to convey scientific activity awareness.…”

Section: Importance Of Control Communication and Awarenessmentioning

confidence: 99%

Collaborative Information Seeking: A Literature Review

Shah¹

2010

Advances in Librarianship

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Collaboration is often required for activities that are too complex or difficult to be dealt with by a single individual. Many situations requiring information-seeking activities also call for people to work together. Often the methods, systems, and tools that provide access to information assume that they are used only by individuals working on their tasks alone. This review points to the need to acknowledge the importance of collaboration in informationseeking processes, to study models, and to develop systems that are specifically designed to enable collaborative information seeking (CIS) tasks. This chapter reviews the literature from various domains including library and information science, human-computer interaction, collaborative systems, and information retrieval. Focus of the review is on the extent to which people work together on information seeking tasks and the systems and tools that are available for them to be successful. Since CIS occurs in the broader context of collaboration in general, a review of literature about collaborations is first undertaken to define it and place it into context with related terms such as cooperation and communication. A more focused review of research follows relating CIS to systems that have attempted to support such interactions. Included are identification and synthesis of a number of core issues in the field and how best to evaluate systems and collaborative tools. Key lessons learned from the review are summarized, and gaps in the literature identified to spur future research and study.

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Section: Importance Of Control Communication and Awarenessmentioning

confidence: 99%

Collaborative Information Seeking: A Literature Review

Shah¹

2010

Advances in Librarianship

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“…The issue of access in CI research includes concerns surrounding the ways in which CI tools facilitate communication with and among users when they are not actively engaged with the CI environment [6,7,10,16,17,18]. Common technologies such as email, RSS and instant messaging have all been used to facilitate the outward communicative capacity of CI applications [16].…”

Section: Managing Group Productionmentioning

confidence: 99%

“…Developing CI environments that support external access (e.g., access to CI resources outside of the primary application channel) facilitate and improve the use of CI environments [7,10]. Additionally, offering multiples means for system notifications to be received by users is highly desired [18]. Using common communication technologies such as IM, email and RSS promotes more user integration with and access to the CI environment [16].…”

Section: Enable External Access To CI Environmentsmentioning

confidence: 99%

“…Farooq et al [18] provide a recent example of designing notification systems for the CiteSeer scientific collaboration platform. Based on a survey of CiteSeer users, Farooq et al determined that lightweight and flexible notification systems help alleviate the problem of limited attention in scientific work.…”

Section: Enable External Access To CI Environmentsmentioning

confidence: 99%

“…Based on a survey of CiteSeer users, Farooq et al determined that lightweight and flexible notification systems help alleviate the problem of limited attention in scientific work. Scientists are highly focused on work related to their primary research interests and can only find limited time for general scientific "awareness activities" such as tracking citations or finding new papers [18]. Notification systems supported by CI platforms can help improve a scientist's awareness of a broader range of scientific activities while also permitting more flexible and appropriate means for obtaining and maintaining access to the CI environment, especially when not actively engaged in work conducted in or through the CI application.…”

Section: Enable External Access To CI Environmentsmentioning

confidence: 99%

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Human-centered e-science: A group-theoretic perspective on cyberinfrastructure design

Pace

Bardzell

Fox

2010

2010 International Symposium on Collaborative Technologies and Systems

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Awareness in collaborative information seeking

Shah

Marchionini

2010

J. Am. Soc. Inf. Sci.

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Support for explicit collaboration in information-seeking activities is increasingly recognized as a desideratum for search systems. Several tools have emerged recently that help groups of people with the same information-seeking goals to work together. Many issues for these collaborative information-seeking (CIS) environments remain understudied.The authors identified awareness as one of these issues in CIS, and they presented a user study that involved 42 pairs of participants, who worked in collaboration over 2 sessions with 3 instances of the authors' CIS system for exploratory search. They showed that while having awareness of personal actions and history is important for exploratory search tasks spanning multiple sessions, support for group awareness is even more significant for effective collaboration. In addition, they showed that support for such group awareness can be provided without compromising usability or introducing additional load on the users. IntroductionInformation seeking is typically considered a solo activity, but there is evidence to suggest otherwise. For instance, Twidale and Nichols (1996) pointed out a problem: "The use of library resources is often stereotyped as a solitary activity, with hardly any mention in the substantial library science and information retrieval literature of the social aspects of information systems." They argued that introducing support for collaboration into information retrieval systems would help users to learn and use the systems more effectively. Similarly, based on their extensive study of patent office workers, Hansen and Järvelin (2005) also concluded that the assumption that information retrieval performance is purely individual should be reconsidered. Morris (2007) proposed that four features of exploratory search experience-coverage, confidence, exposure, and productivity-could be enhanced have focused on providing system-mediated collaborative support. Despite these encouraging efforts, there is a significant need to address a number of CIS-related issues by understanding and addressing the users' needs in a collaborative environment. Grudin (1994, p. 93) noted: "Many expensive failures in developing and marketing software that is designed to support groups are not due to technical problems. They result from not understanding the unique demands this class of software imposes on developers and users." One such demand or requirement for CIS systems is the support for awareness (Schmidt, 2002, p. 285). During our participatory design sessions, 1 we also discovered the importance of providing appropriate awareness functionality on a CIS interface. This led us to investigate the impact, cost, and implementation related issues of awareness support in user-centric CIS systems.To facilitate this investigation, we have developed a CIS system, Coagmento, 2 which provides support for communication and awareness of personal and group histories while working on CIS tasks. Using Coagmento, we conducted a user study that involved 42 pairs of participants, who wor...

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Designing for e-science: Requirements gathering for collaboration in CiteSeer

Cited by 30 publications

References 42 publications

Collaborative Information Seeking: A Literature Review

Collaborative Information Seeking: A Literature Review

Human-centered e-science: A group-theoretic perspective on cyberinfrastructure design

Awareness in collaborative information seeking

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