“…Considerable empirical evidence exists for the value of CWA for design, specifically in relation to ecological interface design, a framework that utilizes CWA as a basis for designing interfaces for workers in complex sociotechnical systems (Rasmussen and Vicente, 1989 ; Vicente and Rasmussen, 1990 , 1992 ). For example, as documented in existing reviews (Vicente, 2002 ; Naikar, 2012 ), controlled experiments have demonstrated the value of ecological interface design for process control (Christoffersen et al, 1996 ; Pawlak and Vicente, 1996 ; Reising and Sanderson, 1998 , 2000a , b ; Ham and Yoon, 2001 ; Jamieson, 2007 ; Lau et al, 2008 ), information retrieval (Xu et al, 1999 ), neonatal intensive care (Sharp and Helmicki, 1998 ), network management (Burns et al, 2003 ), aviation (Borst et al, 2006 ), and military command, and control (Bennett et al, 2008 ). Collectively, the results of these studies demonstrate that ecological interface design can be applied to a range of systems and that, for those systems, this framework can uncover novel information requirements that can lead to better performance by workers in comparison with that obtained with existing interfaces.…”