2012
DOI: 10.1504/ijart.2012.044337
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Designing creative frameworks: design thinking as an engine for new facilitation approaches

Abstract: This paper documents implications and opportunities for the design profession offered by the rise of the knowledge society and digital economies. Within this we show the value of applied design thinking in the creation and delivery of business development and facilitation. Two case studies document the design and delivery of contrasting consultancy projects where the design of problem-solving frameworks (rather than conventional facilitation of events) resulted in new understanding and business development. Th… Show more

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Cited by 16 publications
(14 citation statements)
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“…Using co-design [48], futures [49], and social innovation discourses (e.g., [50,51]), both workshops involved the same two sets of activities:…”
Section: Workhop Activitiesmentioning
confidence: 99%
“…Using co-design [48], futures [49], and social innovation discourses (e.g., [50,51]), both workshops involved the same two sets of activities:…”
Section: Workhop Activitiesmentioning
confidence: 99%
“…Although the concept has gained ground among both practitioners and educators, little research has been devoted to the use of DT in organizational settings and its potential role in relation to innovation (Kimbell, 2011;Cruickshank & Evans, 2012;Johansson-Sköldberg, Woodilla & Çetinkaya, 2013), with a few recent exceptions (e.g., Lindberg et al, 2012;Carlgren, Elmquist & Rauth, 2014a;Liedtka, 2015;Carlgren, Rauth & Elmquist, 2016). Despite often-cited anecdotal success cases, there is a void of empirical evidence of successful use of DT in industry (e.g., Walters, 2011;Carlgren, Elmquist & Rauth, 2014a).…”
Section: Introductionmentioning
confidence: 99%
“…The difference in group proximity of ranking 1 and ranking 2 showed if a group ranked convergent or divergent. As stated in the background section, both divergent and convergent rankings could be expected (Kallis et al 2006;Cruickshank and Evans 2012), and indeed occurred. In addition, there were numerous groups with unchanged group proximity.…”
Section: Resultsmentioning
confidence: 59%
“…Furthermore, participatory public policy processes are characterised by stages of divergence and convergence of ideas (Kallis et al 2006;Cruickshank and Evans 2012). The early stage of such processes has been described as a phase of divergence (Kaner 2014): participants have various ideas of what the best solution is and need room to explore their views.…”
Section: Introductionmentioning
confidence: 99%