Designing and using integrated data collection and analysis tools: challenges and considerations

Hoiem, Derek E.; Sullivan, Kent

doi:10.1080/01449299408914595

Cited by 15 publications

(4 citation statements)

References 11 publications

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“…For example, it is typical that session logs are somewhat indeterminate with respect to larger goals and motives that caused the session in the first place [20]. Many sources of information might have to be combined to reconstruct the causal chain of events that leads from placing a public access terminal in a library, or from providing dialup access to municipal databases, to an increase in public participation in an episode of political decision-making, and a specific impact on the decision outcome.…”

Section: Coordinate and Cross-leverage Evaluationmentioning

confidence: 99%

Better home shopping or new democracy?

Carroll

Rosson

2001

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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This is a perspective paper on community networks -sociotechnical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the "crisis of community" and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.

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Section: Coordinate and Cross-leverage Evaluationmentioning

confidence: 99%

Better home shopping or new democracy?

Carroll

Rosson

2001

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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show abstract

“…These can be used to mark specific user actions, or sequences of actions, or to provide context information relating to the "state of the program" which can be essential for the successful interpretation of the data. keylogging methods can make data analysis a daunting task (Hoiem & Sullivan, 1994). However, a number of statistical techniques, based on the contingent probability of events, can be used to analyze sequential data ofthis type (Cuomo, 1994;Sanderson & Fisher, 1994).…”

Section: An Overview Of the Dataloggermentioning

confidence: 99%

“…First, it is possible that keystroke information can be logged by a human monitor. This process might be assisted by a video recording of user performance, the use of a separate computer running software designed to facilitate the recording ofmultiple events and timing intervals (Phillips & Dumas, 1990), or both (Hoiem & Sullivan, 1994). A commercially available example of software that can be used in this way is EVENTLOG (Hendersen, 1987).…”

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confidence: 99%

“…There are few implementations ofthis method which are generally available. Hoiem and Sullivan (1994) refer to Tracker as a program which is used in the Microsoft usability laboratory to record user interaction with Windows programs, and Ransdell (1990) reports the development of Real-Time Replay, a program that logs keystrokes within the DOS environment. However, as far as we are able to ascertain, the Datalogger is unique in providing keyloggingfacilities for both DOS and Windows (see Levy & Ransdell, 1994).…”

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confidence: 99%

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