Designing and evaluating affective aspects of sociable media to support social connectedness

Visser, Thomas; Dadlani, Pavan; Bel, Daan van; Yarosh, Svetlana

doi:10.1145/1753846.1754168

Cited by 14 publications

(5 citation statements)

References 7 publications

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“…However, relying exclusively on qualitative methods presents some problems for this domain. One of the main problems is that a lack of agreed-upon metrics makes it difficult to draw conclusions across investigations, deployments, and systems (as discussed in [27,51]). It is difficult to compare systematically a specific technology either to earlier technologies or to alternate versions with different subsets of features.…”

Section: Introductionmentioning

confidence: 99%

Towards a questionnaire for measuring affective benefits and costs of communication technologies

Yarosh

Markopoulos

Abowd

2014

Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work &Amp; Social Computing

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As CSCW creates and investigates technologies for social communication, it is important to understand the emotional benefits and costs of these systems. We propose the Affective Benefits and Costs of Communication Technologies (ABCCT) questionnaire to supplement traditional qualitative methods of understanding communication media. We discuss the pilots of this survey with 45 children and 110 adults measuring the inter-item reliability of this instrument. We present the results of interviews with 14 children and 14 adults, which help confirm that the ABCCT measures the same constructs that may emerge through interview investigations. Finally, we demonstrate that the ABCCT is sensitive enough to discriminate between different communication technologies and has shown promise in some of its early adoption. Though the ABCCT is not without limitations, it may provide a way to compare technologies in field deployments, draw findings across investigations, and quantify the impact of specific design decisions.

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Section: Introductionmentioning

confidence: 99%

Towards a questionnaire for measuring affective benefits and costs of communication technologies

Yarosh

Markopoulos

Abowd

2014

Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work &Amp; Social Computing

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“…For instance, respondents in 2004 were three times more likely to report having no one with whom to discuss important matters than respondents in 1985 [11]. This has sparked an interest in research on systems and technologies that can improve our sense of belongingness and reduce our feeling of loneliness, such as awareness systems [12] and connectedness devices [13], [14]. Research on these systems has mainly focused on improving the connection by trying to get people to interact more and share more personal information.…”

Section: Introductionmentioning

confidence: 99%

Intimate Heartbeats: Opportunities for Affective Communication Technology

Janssen

Bailenson

IJsselsteijn

et al. 2010

IEEE Trans. Affective Comput.

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Abstract-Despite a variety of new communication technologies, loneliness is prevalent in Western countries. Boosting emotional communication through intimate connections has the potential to reduce loneliness. New technologies might exploit biosignals as intimate emotional cues because of their strong relationship to emotions. Through two studies, we investigate the possibilities of heartbeat communication as an intimate cue. In the first study (N ¼ 32), we demonstrate, using self-report and behavioral tracking in an immersive virtual environment, that heartbeat perception influences social behavior in a similar manner as traditional intimate signals such as gaze and interpersonal distance. In the second study (N ¼ 34), we demonstrate that a sound of the heartbeat is not sufficient to cause the effect; the stimulus must be attributed to the conversational partner in order to have influence. Together, these results show that heartbeat communication is a promising way to increase intimacy. Implications and possibilities for applications are discussed.

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“…Applications focused on affect and experience of use are finding new ground in social, connected settings (see a workshop at this CHI [22], for instance). We are exploring how the rise of social networking can be evaluated through affective and experience metrics, and how such applications might be tuned to enhance quality of life for better social engagement, creativity, even innovation.…”

Section: Discussion Points and Conclusionmentioning

confidence: 99%

“…There is an emerging interest at CHI in social networks and connection [9,22], as well as in experience of use and affect [11,12,15]. We're interested in how these two strands might be combined more formally to investigate how the group sharing of personal state, expressed in terms of physical and emotional wellbeing, might enhance quality of life in terms of social interaction and engagement, even creativity and innovation.…”

Section: Introductionmentioning

confidence: 99%

Experience in social affective applications

André

schraefel

Dix

et al. 2010

CHI '10 Extended Abstracts on Human Factors in Computing Systems

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New forms of social affective applications are emerging, bringing with them challenges in design and evaluation. We report on one such application, conveying wellbeing for both personal and group benefit, and consider why existing methodologies may not be suitable, before explaining and analyzing our proposed approach. We discuss our experience of using and writing about the methodology, in order to invite discussion about its suitability in particular, as well as the more general need for methodologies to examine experience and affect in social, connected situations. As these fields continue to interact, we hope that these discussions serve to aid in studying and learning from these types of application.

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Designing and evaluating affective aspects of sociable media to support social connectedness

Cited by 14 publications

References 7 publications

Towards a questionnaire for measuring affective benefits and costs of communication technologies

Towards a questionnaire for measuring affective benefits and costs of communication technologies

Intimate Heartbeats: Opportunities for Affective Communication Technology

Experience in social affective applications

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