“…Joint cognitive systems are widely used in the support of performing complex tasks including air traffic control (e.g. Harris 2013;Hollnagel 2007), emergency and crisis management (e.g., Furniss and Blanford, 2006;Ntuen et al, 2006), warehouse management (Accorsi, Manzini, and Maranesi, 2013), and policy making (Ntuen, Park, and Gwang-Myung, 2010;Parsons and Sedig, 2014). Our results also suggest that joint cognitive systems may be insufficient for human users to develop a good internal representation of a complex situation.…”