Designing an information system for updating land records in Bangladesh: Action design ethnographic research (ADER)

Brooks, Laurence; Alam, Muhammad Shahanoor

doi:10.1007/s10796-014-9512-7

Cited by 2 publications

(2 citation statements)

References 40 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In response, the institutional approach surfaced as one of ways to implementing and assessing the outcomes, wherein the scholars called for greater need for social embeddedness in ICT based projects (Ashraf et al 2009;Brooks and Alam 2013;Lin et al 2015). According to the institutional approach, the purpose of ICT based innovations needed to arise from local conceptions of the problem of interest and be constructed considering the techno-organizational realities of the local context (Prakash and De 2015;Rahman et al 2019;Young 2018).…”

Section: Institutional Approach To Assessing Ict Based Development Inmentioning

confidence: 99%

Leveraging ICT to Overcome Complementary Institutional Voids: Insights from Institutional Work by a Social Enterprise to Help Marginalized

et al. 2020

View full text Add to dashboard Cite

There is, in general, a dearth of empirical inquiries on how institutional voids are filled through institutional work in marginalized communities. Extant studies have focussed on institutional work that addresses solitary institutional void, mostly in formal settings. In this paper, we inquire the case of a social entrepreneurial venture in India that identified two complementary institutional voids (productive ageing void of the urban elderly and rural education void of children) and attempted to simultaneously address the two voids. The issue of physical distance between the two groups was overcome by enacting an ICT platform. We also show how the institutional challenges associated with the ICT implementation led them to pursue different kinds of institutional works in their context. We then identify different theoretical dimensions of institutional works that could be used in marginalized contexts. Finally, we show how the 'complementary voids' approach has implications for both theory and practice.

show abstract

Section: Institutional Approach To Assessing Ict Based Development Inmentioning

confidence: 99%

Leveraging ICT to Overcome Complementary Institutional Voids: Insights from Institutional Work by a Social Enterprise to Help Marginalized

et al. 2020

View full text Add to dashboard Cite

show abstract

“…This paper argued that conducting ADR with an ethnographic approach enhances the design of IS. This paper aimed also to present a broader methodological framework, Action Design Ethnographic Research (ADER), for designing artefacts as well as IS, which is illustrated through the case of a land records updating service in Bangladesh (Brooks and Alam 2015).…”

mentioning

confidence: 99%

Guest editorial: Grand successes and failures in IT: Private and public sectors

et al. 2015

View full text Add to dashboard Cite

The recent abandonment of a multi-billion dollar project in the UK to computerize health records 1 provides testimony that knowledge accumulated in the MIS field has failed to impact successfully on policy and practice. The larger the scale of such IS implementations, the higher, it appears, is the risk. Implementation of organisation wide systems (for example, ERP), automated supply chain management enabled by Interorganisational systems (IOS), emerging technologies (such as Cloud computing) add further complexity both at the project and system level, thereby augmenting the risk of failure. Other recent examples of major failure in both public and private sector include: Sainsbury's failed automated logistics system, 2 the much-publicised software problems of the Toyota Prius, 3 and the UK Government's abandonment of national ID cards. 4 Technology enabled global practices (such as outsourcing) have also fundamentally changed the way that IS/IT is developed. Such practices have advantages but in themselves bring new risks, which can lead to failure, causing significant economic loss to the organisations.Such high profile failures show that, despite decades of research and the accumulation of a substantial knowledgebase within MIS (see for example, Avison and Wilson 2002;Barker and Frolick 2003;Beynon-Davies 1995;1996;Bussen and Myers 1997;Cerpa and Verner 2009;Dwivedi et al. 2013a;Fitzgerald and Russo 2005;Heeks 2002;Kappelman et al. 2006;Lyytinen and Hirschheim 1988;McMaster and Wastell 2004;Nelson 2007;Sauer 1993;Yeo 2002), further progress is required to improve the conduct of information systems initiatives. Faced with this, it is pertinent to ask why our scholarship has not been more effective. Is the fault one of theory and inadequate understanding? Or is the problem one of knowledge transfer, the failure to embed research knowledge in the working practices of managers and policy-makers. This special issue aims to move forward our understanding of the success and failure of information and communication technology-based innovation, and on the factors influencing the uptake of research knowledge in the practitioner community. The accepted papers are briefly summarised below.Janssen et al.'s article (Failure of Large Transformation Projects from the Viewpoint of Complex Adaptive Systems: Management Principles for Dealing with Project Dynamics) adopted a complex adaptive system (CAS) in order to understand better project dynamics and identify management principles for dealing with them. A case study of a large transformation project in the Netherlands was carried out, in which seven patterns were found through which project dynamics could be identified. A logical consequence of the immense complexity of the case study was that stakeholders lost sight of the overall goals, and instead focused on managing short-term Front (2015) 17:11-14 DOI 10.1007 incidents and approached the project in an ad hoc way. Informed by CAS theory, this study presented eight management principles that address the complexiti...

show abstract

Designing an information system for updating land records in Bangladesh: Action design ethnographic research (ADER)

Cited by 2 publications

References 40 publications

Leveraging ICT to Overcome Complementary Institutional Voids: Insights from Institutional Work by a Social Enterprise to Help Marginalized

Leveraging ICT to Overcome Complementary Institutional Voids: Insights from Institutional Work by a Social Enterprise to Help Marginalized

Guest editorial: Grand successes and failures in IT: Private and public sectors

Contact Info

Product

Resources

About