2021
DOI: 10.3390/jrfm14120615
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Designing a Roadmap for Human Resource Management in the Banking 4.0

Abstract: The banking sector has been going through a rapid transformation due to digitalization, regulatory requirements, customer expectations, and demographic trends. The purpose of this paper is to provide an advanced overview of the practical applications of human resource management (HRM) in Banking 4.0. This study used quantitative and qualitative methods to present the results of good practice form inventory and a Delphi study. The results of a European study show that human resource management practices such as… Show more

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Cited by 13 publications
(8 citation statements)
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References 70 publications
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“…The authors mention individual tools and activities which should be done by the management. From those that were not mentioned before we can include tracking the competencies and the necessity of employees' development, diversity management, supporting learning and trainings, mentoring, flexibility, and talent management (Kuchciak & Warwas, 2021).…”
Section: Study Of the Authormentioning
confidence: 99%
“…The authors mention individual tools and activities which should be done by the management. From those that were not mentioned before we can include tracking the competencies and the necessity of employees' development, diversity management, supporting learning and trainings, mentoring, flexibility, and talent management (Kuchciak & Warwas, 2021).…”
Section: Study Of the Authormentioning
confidence: 99%
“…Authors mention individual tools and activities which should be done by the management. From those that were not mentioned before we can include tracking the competencies and the necessity of employees' development, diversity management, supporting learning and trainings, mentoring, flexibility, and talent management [19].…”
Section: Fig 1 Summary Of Industry 40 Managerial Skills Source: Own P...mentioning
confidence: 99%
“…Additionally, the government was required to devote time to human resource management and reach the strategic goals of the banking industry ( Van Hoa et al 2022). Human resource management was even considered to be able to mitigate barriers and ensure effective and sufficient manpower in the Banking 4.0 era (Kuchciak and Warwas 2021). Additionally, human resource managers could apply human resource information systems to make strategic decisions with the help of timely and effective information .…”
Section: Human Resourcesmentioning
confidence: 99%