Design Talking: How Design Practitioners Talk About Design Research Methods

Roschuni, Celeste; Kramer, Julia; Agogino, Alice M.

doi:10.1115/detc2015-47843

Cited by 7 publications

(4 citation statements)

References 5 publications

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“…Business management literature often breaks practices into ‘toolsets, skillsets and mindsets’ (Horth & Vehar 2012); however, ‘skillsets’ imply previous training, which not all activities described here require. Theorists often do not distinguish between low-level activities and ordered collections thereof, calling both ‘methods’ (Stout 2003; Ostergaard & Summers 2009; Roschuni, Agogino & Beckman 2011; Roschuni, Kramer & Agogino 2015). Here, ‘method’ is defined as an ordered collection of activities and/or mindsets; any collection of activities, mindsets and/or methods is generically called a ‘practice’.…”

Section: Background and Theorymentioning

confidence: 99%

Where do professionals find sustainability and innovation value? Empirical tests of three sustainable design methods

2020

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Recommendations of sustainable design methods are usually based on theory, not empirical industry tests. Furthermore, since professionals often mix components of different design methods, recommending whole methods may not be relevant. It may be better to recommend component activities or mindsets. To provide empirical grounding for recommendations, this study performed 23 workshops on three sustainable design methods involving over 172 professionals from 27 companies, including consultancies and manufacturers in three industries (consumer electronics, furniture and clothing). The design methods tested were The Natural Step, Whole System Mapping and Biomimicry. Participants were surveyed about what components in each design method drove perceived innovation, sustainability or other value, and why. The most valued components only partially supported theoretical predictions. Thus, recommendations should be more empirically based. Results also found unique and complementary value in components of each method, which suggests recommending mixed methods for sustainable design. This may help design professionals find more value in green design practices, and thus integrate sustainability more into their practice.

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Section: Background and Theorymentioning

confidence: 99%

Where do professionals find sustainability and innovation value? Empirical tests of three sustainable design methods

2020

Self Cite

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“…Design method selection can shape outcomes across all phases of the design process, [9][10][11][12], making method selection a crucial aspect of successful design work. Recent scholarship has explored how to best support designers as they select methods, as effective support of designers' design decisions could have a high impact on project outcomes.…”

Section: Accepted Manuscript N O T C O P Y E D I T E Dmentioning

confidence: 99%

Framing and Tracing Human-Centered Design Teams’ Method Selection: An Examination of Decision-Making Strategies

Rao

Kim

Kwon

et al. 2020

Journal of Mechanical Design

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Designers' choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methods and how teams' decision-making strategies are influenced by project- and process-based factors. In this work, we analyze novice design teams' decision-making strategies underlying 297 selections of human-centered design methods over the course of three semester-long project-based engineering design courses. We propose a framework grounded in 100+ factors sourced from new product development literature that classifies design teams' method selection strategy as either Agent- (A), Outcome- (O), or Process- (P) driven, with eight further subclassifications. Coding method selections with this framework, we uncover three insights about design team method selection. First, we identify fewer outcomes-based selection strategies across all phases and innovation types. Second, we observe a shift in decision-making strategy from user-focused outcomes in earlier phases to product-based outcomes in later phases. Third, we observe that decision-making strategy produces a greater heterogeneity of method selections as compared to the class average as a whole, or project type alone. These findings provide a deeper understanding of designers' method selection behavior and have implications for effective management of design teams, development of automated design support tools to aid design teams, and curation of design method repositories.

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“…In the expansive discipline of design, a number of process models and methods are human-centred ( 26 – 29 ). Whilst often conflated as “design thinking” ( 30 ), over 300 qualitative and quantitative methods ( 31 ) from ethnographic studies to rapid prototyping are drawn upon for problem-solving, aiming to improve project outcomes through the use of empathic, iterative, speculative, and generative methods. Such an approach to innovation does not always guarantee specific, measurable outcomes ( 29 ).…”

Section: Introductionmentioning

confidence: 99%

Developing a single-session strategy for the implementation of take-home naloxone by community pharmacists using COM-B and design-thinking

Moullin

Ely

Uren

et al. 2023

Front. Health Serv.

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BackgroundDespite the overwhelming evidence of its effectiveness, there is poor implementation of take-home naloxone by pharmacists. Barriers have been explored and mapped to the capability, opportunity, motivation—behaviour (COM-B) model of behaviour change, yet no theoretically informed implementation strategies that target known barriers have been developed. Single-session implementation strategies have been proposed as a simple, scalable way to target multiple barriers.MethodsQualitative participatory methods, incorporating design-thinking principles, were used to develop the key messages of a single-session implementation strategy. The key messages were drafted against COM-B mapped implementation barriers identified in the literature. A participatory workshop involving a pre-mortem exercise and incorporating design-thinking principles were used to refine the messages and generate methods for dissemination. Messages were mapped to interview questions to naturally illicit stories and delivered via storytelling from a pharmacist, a general practitioner, and a person with lived experience of using naloxone.ResultsA 3 minute 40 second video and a two-page printable infographic were developed and hosted on a website, with links to additional downloadable resources as a single-session implementation strategy. Email was the preferred method for receiving simple professional development communications, with social media also widely accessed.DiscussionImplementation science, behavioural change theory, and participatory design methods are a complementary combination to develop implementation strategies. Some pharmacists questioned the participatory design approach to developing an implementation strategy, as it was outside of their comfort zone. However, the participatory process involving end-users resulted in unique ideas that are unlikely to have been generated using more traditional consultative approaches. The delivery as a single-session implementation strategy allows for widespread dissemination and delivery at scale.

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Design Talking: How Design Practitioners Talk About Design Research Methods

Cited by 7 publications

References 5 publications

Where do professionals find sustainability and innovation value? Empirical tests of three sustainable design methods

Where do professionals find sustainability and innovation value? Empirical tests of three sustainable design methods

Framing and Tracing Human-Centered Design Teams’ Method Selection: An Examination of Decision-Making Strategies

Developing a single-session strategy for the implementation of take-home naloxone by community pharmacists using COM-B and design-thinking

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