Design Sensibilities - Designing for Cultural Sensitivity

Abstract

When designing interactive systems and applications, we need to take into account different user groups, contexts, and cultural sensitivities. The challenges in culturally sensitive design can arise e.g. from historical, ideological, or ethical factors, and need to be considered when conducting HCI research, e.g. with cultural heritage, under-represented user groups, topics of cultural rituals, or in cross-cultural interfaces. The digitalizing world crosses old borders by bringing technology connectivity for new domains, and provides the means to distribute information that has previously been harder to access, and which may contain strong cultural meanings. With emerging technology use, new etiquette and social practices are formed to reflect the new sub-cultures. This workshop addresses the cultural sensitivities when designing interactive systems. The workshop invites researchers and practitioners to present and discuss about related case studies, applications, research methods, and experiences. CCS CONCEPTS • Human-centered computing → Empirical studies in collaborative and social computing.

Charting Experience Categories for Museum Exhibitions

“…This study also confirms how ethical issues should be also considered when designing in the museums in order to create a positive experience for the visitor also in sensitive contexts [2]. Each of the different themes presented in this paper could offer topics to research separately as well.…”

“…We are interested in how people remember technology in relation to their visits to the museums. We also seek to gain more understanding about the ethics and cultural sensitivities with the museum experiences from the visitor viewpoint, as it is important that designers pay attention to those issues in the cultural heritage design context [2].…”

Relate North: Possible Futures

“…It has been pointed out that the introduction of emerging technologies brings up new ethical dilemmas (Dhirani et al, 2023). The ethical dimension of digital services for accessing cultural heritage has also been acknowledged (Häkkilä et al, 2020). On one hand, digital technologies allow more possibilities to present different viewpoints on the content and pluriversal perspectives on cultural heritage content and discussion (Häkkilä et al, 2022).…”

Decolonizing Design with Technology in Cultural Heritage Contexts - Systematic Literature Review

“…While integrating technology into cultural heritage exhibitions or services, it is evident that cultural sensibilities should be taken into account in the design (Häkkilä et al 2020). Moreover, cultural differences play a role in what is preferred, or accepted, with the design of interactive systems.…”