Design of sustainable electronic waste management business process transformation towards circular economy transition in Jakarta, Indonesia

Abstract

E-waste or electronic waste management in developing countries still needs to catch up with developed countries. One of the challenges of electronic waste management in developing countries is its sustainability. Electronic waste management’s sustainability is essential for developing countries’ regional development. One of the promising concepts for developing sustainability for e-waste is the circular economy (CE). However, this requires mapping of e-waste management business processes. There needs to be more research on the business processes of e-waste management in developing countries toward CE transition, for example, Indonesia. Therefore, this research aims to design a business process transformation for sustainable e-waste management in Jakarta, Indonesia. We conducted this research using Business Process Modeling and Notation (BPMN). Our results give a new proposed business process for e-waste management. The new e-waste management business process is expected to improve efficiency and quality. This study will help policymakers and professionals to implement a better e-waste management system, especially in developing countries.