Design of Innovative Six Sigma Quality Management Systems

Prabhushankar, G.V.; Devadasan, S.R.; Shalij, P.R.; Thirunavukkarasu, V.

doi:10.1504/ijpmb.2009.026410

Cited by 6 publications

(2 citation statements)

References 93 publications

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“…For this reason, researchers have tried to look for a suitable tool. Recently, related researchers, such as Prabhushankar et al (2009); Ruiz- Moreno et al (2015); Ruiz-Moreno et al (2015); Anttila and Jussila (2017) and Psomas et al (2018) found that the implementation of the International Standards Organization (ISO) 9000 quality management system (QMS) may have a positive effect on the organizational innovation to improve supply chains. Prajogo and Sohal (2006), Kim et al (2015); Fonseca and Lima (2015); Ong et al (2015); Ogbari and Borishade (2015), Chibba (2017); Zimon (2017) and Basir and Davies (2018) further explored and proved that ISO 9000 improves the dynamic innovation capabilities of the supply chain's organizational structure.…”

Section: Introductionmentioning

confidence: 99%

How can the ISO 9000 QMS improve the organizational innovation of supply chains?

Shi

Lin²,

Chen³

et al. 2019

IJIS

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Purpose Studies have not investigated how the International Standards Organization (ISO) 9000 quality management system (QMS) guides manufacturers’ and their partners’ creative processes in devising an innovative supply chain structure. Accordingly, this study aims to explore this subject. Design/methodology/approach A systematic literature analysis was conducted to explore how the ISO 9000 QMS might guide manufacturers’ and supply chain partners’ creative processes and the further development of an innovative supply chain organizational structure. The systematic literature analysis is divided into the following two parts: the first part collects related literature to analyze and explore based on the research questions and purpose. The second part is an association analysis. The results of the association analysis show that these related literatures are suitable for the analysis and exploration of the research questions and purpose. Findings This study developed an analytic framework to compare the elements of four components of the ISO 9000 QMS and the ingredients that drive creativity and innovation; the study also reviewed related publications to deeply analyze the relationship between the elements of the four components and the ingredients of creativity and innovation. The authors observed that when manufacturers and partners implement the ISO 9000 QMS, their use of the elements of the four components engages all ingredients and thereby facilitates the manufacturers’ and partners’ creative process in the development of an innovative organizational structure. Research implications According to the results of the analysis, practitioners can understand how to improve the innovation of an organization’s supply chain from ISO 9000 QMS components. In addition, the research has resulted in developing additional research propositions concerning the relationship between the four components of the ISO 9000 QMS and ingredients that drive creativity and innovation. Based on these propositions, more research hypotheses can be further developed. Originality/value The research results prove that the ISO 9000 QMS has a positive effect on facilitating the creative process and innovation, with regard to the organizational structure, and it also provides the underlying reasons for this effect.

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Section: Introductionmentioning

confidence: 99%

How can the ISO 9000 QMS improve the organizational innovation of supply chains?

Shi

Lin²,

Chen³

et al. 2019

IJIS

View full text Add to dashboard Cite

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“…geographically distributed, reusable design objects, agent-based design, etc. ), the systems approach should adapt to new and efficient ways (Prabhushankar et al, 2009;Virani and Stolzar, 2014). Systems design could benefit if principles of Lean and Six Sigma are applied from the start of the design process.…”

Section: Introductionmentioning

confidence: 99%

Combining Lean and Six Sigma in the context of Systems Engineering design

Sreeram

Thondiyath

2015

International Journal of Lean Six Sigma

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Purpose – The purpose of this paper is to present a combined framework for system design using Six Sigma and Lean concepts. Systems Engineering has evolved independently and there are numerous tools and techniques available to address issues that may arise in the design of systems. In the context of systems design, the application of Six Sigma and Lean concepts results in a flexible and adaptable framework. A combined framework is presented here that allows better visualization of the system-level components and their interactions at parametric level, and it also illuminates gaps that make way for continuous improvement. The Deming’s Plan-Do-Check-Act is the basis of this framework. Three case studies are presented to evaluate the application of this framework in the context of Systems Engineering design. The paper concludes with a summary of advantages of using a combined framework, its limitations and scope for future work. Design/methodology/approach – Six Sigma, Lean and Systems Engineering approaches combined into a framework for collaborative product development. Findings – The present framework is not rigid and does not attempt to force fit any tools or concepts. The framework is generic and allows flexibility through a plug and play type of implementation. This is important, as engineering change needs vary constantly to meet consumer demands. Therefore, it is important to engrain flexibility in the development of a foundational framework for design-encapsulating improvements and innovation. From a sustainability perspective, it is important to develop techniques that drive rationality in the decisions, especially during tradeoffs and conflicts. Research limitations/implications – Scalability of the approach for large systems where complex interactions exist. Besides, the application of negotiation techniques for more than three persons poses a challenge from a mathematical context. Future research should address these in the context of systems design using Six Sigma and Lean techniques. Practical implications – This paper provides a flexible framework for combining the three techniques based on Six Sigma, Lean and Systems Engineering. Social implications – This paper will influence the construction of agent-based systems, particularly the ones using the Habermas’s theory of social action as the basis for product development. Originality/value – This paper has not been published in any other journal or conference.

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Sustainable product development using balanced scorecard perspectives

Vijayan

Shalij

Biju

2021

IOP Conf. Ser.: Mater. Sci. Eng.

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The triple bottom line principle of sustainability is an important philosophy which leads to the reduction of environmental and economic impacts and risks. Its application in new product development helps to achieve an excellent brand image, thereby improving the competitive advantage in similar type of products. This paper proposes a tool that incorporates the sustainability dimensions along with the balanced scorecard perspectives for the new product development. The proposed tool, Sustainability Balanced Score card matrix is tested by applying it in a small scale industry. The successful usage of the tool in the development of a product, demonstrate its potential for the development of a customer satisfying, profitable and sustainable product.

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Design of Innovative Six Sigma Quality Management Systems

Cited by 6 publications

References 93 publications

How can the ISO 9000 QMS improve the organizational innovation of supply chains?

How can the ISO 9000 QMS improve the organizational innovation of supply chains?

Combining Lean and Six Sigma in the context of Systems Engineering design

Sustainable product development using balanced scorecard perspectives

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