“…There is evidence that mass transit has advantages over car commuting in the level of stress experienced by the commuter (Evans, Wener, & Phillips, 2002;Wener, Evans, & Boately, 2005;Wener, Evans, Phillips, & Nadler, 2003) because, in part, of reduced levels of effort and better predictability of the trip. Predictability may be amenable to relatively modest technological and management approaches that increase on-time performance (Chang & Xu, 2000;Dessouky, Hall, Nowroozi, & Mourikas, 1999;Rossetti & Turitto, 2000).…”