2013
DOI: 10.1007/978-3-642-39253-5_48
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Design Guidelines for Coffee Vending Machines

Abstract: Abstract. Walk-up-and-use-systems such as vending and self-service machines request special attention concerning an easy to use and self-explanatory user interface. In this paper we present a set of design guidelines for coffee vending machines based on the results of an expert-based usability evaluation of thirteen different models.

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Cited by 3 publications
(2 citation statements)
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References 10 publications
(9 reference statements)
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“…Requirements for short-term interactions with robots are comparable to requirements for walk-up-anduse products. They should be intuitive and easy to use for everyone without additional knowledge [68,69]. Of course, whereas these requirements are also desirable for long-term interactions, the latter pose far more complex challenges to HRI.…”
Section: Additional Important Variablesmentioning
confidence: 99%
“…Requirements for short-term interactions with robots are comparable to requirements for walk-up-anduse products. They should be intuitive and easy to use for everyone without additional knowledge [68,69]. Of course, whereas these requirements are also desirable for long-term interactions, the latter pose far more complex challenges to HRI.…”
Section: Additional Important Variablesmentioning
confidence: 99%
“…• Requirements gathering (Koc, Cikrikcili, Yucel, Cheng, & Salman, 2012;Mi, Cavuoto, Benson, Smith-Jackson, & Nussbaum, 2014;Schneidermeier, Burghardt, & Wolff, 2013);…”
Section: Qualitative Analysismentioning
confidence: 99%