2021
DOI: 10.1186/s12913-021-06468-3
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Design and preliminary evaluation of a newly designed patient-friendly discharge letter – a randomized, controlled participant-blind trial

Abstract: Background Low health literacy has been associated with poor health outcome and impaired use of healthcare services. The hospital discharge letter represents a key source of medical information for patients and can be used to address the problem of low health literacy. The aim of this project was to develop and evaluate a new, patient-directed, version of the discharge letter. Methods Based upon two conventional discharge letters (CDL; one surgical… Show more

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Cited by 5 publications
(5 citation statements)
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“…One aspect that we were perhaps made more aware of was the importance of using plain language and avoiding acronyms when working with PPI advisors. It has been advised that the use of abbreviations is kept to a minimum and an explanation given when they are first used, short sentences are used, and technical terms avoided when developing documentation for health [ 30 ]. Our recommendation is that this approach is used when working with PPI advisors too.…”
Section: Discussionmentioning
confidence: 99%
“…One aspect that we were perhaps made more aware of was the importance of using plain language and avoiding acronyms when working with PPI advisors. It has been advised that the use of abbreviations is kept to a minimum and an explanation given when they are first used, short sentences are used, and technical terms avoided when developing documentation for health [ 30 ]. Our recommendation is that this approach is used when working with PPI advisors too.…”
Section: Discussionmentioning
confidence: 99%
“…However, they were less certain about who the main receiver of the notes should be, with 76% of the authors and 66% of the staff agreeing that notes should primarily be written to be useful for healthcare professionals. This is interesting considering the increased focus on writing in a language that patients can understand, to e.g., improve their understanding of and engagement in their health and treatment (34)(35)(36).…”
Section: Discussionmentioning
confidence: 99%
“…However, they were less certain about who the main receiver of the notes should be, with three-quarters of the authors and two-thirds of the staff agreeing that notes should primarily be written to be useful for health care professionals. This is interesting considering the increased focus on writing in a language that patients can understand, with the aim of, for example, improving their understanding of and engagement with their health and treatment [ 30 62 63 ]. This may indicate that we are still in the early stages of implementing this practice, and there are some challenges associated with the multiple audiences of the notes.…”
Section: Discussionmentioning
confidence: 99%