Design and Implementation Principles for Integrated Network and System Management

Abstract

Rising costs for the maintenance of increasingly heterogeneous IT infrastructures has been one of the main reasons why anticipated cost reductions with the evolving structures have not materialised. This paper provides an analysis of the requirements for Management Services. The paper presents an approach for the design and realisation of Integrated Management Services. Management Systems are divided into different functional areas and can be derived from a set of Building Blocks in order to accommodate the range of requirements and environments applicable to Integrated Service Management. The paper further presents ways to utilize SW implementations for the provision of integrated Management Services based on the proposed principles. The construction and maintenance of Management Systems is facilitated by the use of existing solutions.