Design and Development of a Multicultural Competence Scale in Helping-Profession Students

Abstract

The study focuses on designing a Multicultural Competence Scale in Helping-Profession Students. The aim was to create an assessment tool of multicultural competence in students of helping professions as such a tool has been non-existent so far in the Central Europe. The scale construction was inspired by the four following instruments: CBMCS, MAKSS, MSPCCS and IIMCS. Through content validation, exploratory factor analysis and confirmatory factor analysis, the original 58 scales were reduced to a 20-item final version of the MCSHPS, which includes scales of the following five factors: Knowledge, Understanding of terms, Activity, Awareness and Communication skills.

The Impact of Organizational Commitment on Job Performance

“…Employees commit to work hard with strong desire and be open-minded to the organizational goals and values. This finding is in accordance with the research by Hladik et al (2012), who state that multicultural competence influences organizational commitment.…”

“…Organizational fairness refers to perceived fairness from social and economic exchange among employees. This finding is in accordance with Vincent & Torres's research (2015) where multicultural competence is the ability to engage in action or create conditions that maximize the optimal development of individuals or individual system (Hladik, 2012).…”

“…According to Hladik (2012), multicultural competence as "the awareness, knowledge and skills" is required for effective work across ethnic and cultural difference from various groups. Multicultural competence is mostly done by employees having the ability to understand and commit to the vision of the organization.…”

“…Multicultural competence that exists in an organization is employees' ability to involve themselves in action or creating situations that maximize individual development (Vincent & Torres, 2015). Furthermore, Hladik (2012) states that the awareness of the importance of existing skills and knowledge to improve skills employees' performance in working through cross-ethnicity and cultural differences from various groups must be owned by each member of the organization.…”

“…An organization will grow and develop if it is supported by multicultural elements (Hladik, 2012). Multiculturalism is a variety of behavior causing various job situations to be filled based on the needs of the job (Dietz et al, 2017).…”