Abstract:Objetivo: Analisar o desempenho econômico-financeiro e operacional das Operadoras de Planos de Saúde (OPS), antes (3T2018-4T2019) e durante a pandemia (1T2020-2T2021) à luz da teoria do isomorfismo institucional.
Metodologia: Trata-se de pesquisa descritiva documental, com o uso de técnicas estatísticas de comparação de medianas (Wilcoxon e Kruskal-Wallis) e correlação (Spearman), entre os indicadores de desempenho e socioeconômicos, considerando as cinco Operadoras de Plano de Saúde (OPS) com maior número de … Show more
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