“…Bertot's writings identify policy issues that might lessen the potential of public libraries to provide socially inclusive information services, such as drawing our attention to the way in which federal agencies rely on public and other libraries to support e-government services and provide users with government information, even when federal funding is not provided to support these library services Jaeger, Bertot, and Shuler 2010;Shuler, Jaeger, and Bertot 2010;Jaeger et al 2012). Bertot has coauthored a number of articles that identify and analyze current information policy, making the policies accessible to information professionals and researchers and encouraging public libraries and other public organizations to improve and extend the information services they provide (McClure, Moen, and Bertot 1999;Bertot and Moen 2000;McClure 2003, 2004;Jaeger, McClure, and Bertot 2005;Jaeger, Bertot, et al 2006; Hansen 2012). Thus, his works not only draw attention to the need for information agencies to provide timely and useful information to the public but also provide instruction on how the offered information might be used to improve both information services and social inclusion.…”