Attendance at accident and emergency (A&E) departments by patients seeking psychiatric care is quite common as A&E departments usually provide crisis intervention as well as serve as an entry point for hospital admission. 1,2 However, some patients repeatedly attend A&E seeking assessment and psychiatric care. These patients may have unmet mental health needs that require more service input. Identifying the clinical characteristics of this patient group and targeting them with more suitable care strategies may reduce such frequent visits to the A&E department.Individuals who frequently attend A&E for psychiatric care have been characterised by other studies 3,4 as being younger males, of Black and minority ethnic background, unmarried, unemployed, and being more likely to have diagnoses of personality disorders and substance misuse. The aim of our study was to identify the clinical characteristics of patients who frequently attend for emergency psychiatric assessment and treatment at the A&E department of the University College Hospital in Galway, Ireland. Emergency psychiatric care at the hospital is shared between a psychiatric emergency liaison team and the out-of-hour duty psychiatric doctors. Ongoing care is provided in the community or acute psychiatric unit by various multidisciplinary teams. We identified patients who received emergency psychiatric care in the A&E department three or more times in a 6-month period and compared their demographic and clinical characteristics with those who received such care only once in the same period. We also examined the relationships between frequent A&E attendance for psychiatric care and hospital admission.
MethodAll patients who presented to the A&E department seeking emergency psychiatric care from 1 July to 31 December 2007 were identified. The number of times each patient had attended over that period was tabulated and those who attended frequently were identified.Frequent attenders were defined as those patients who presented for psychiatric care three or more times, whereas single attenders accessed psychiatric care only once within this 6-month period. The threshold of three visits was selected as being likely to represent a subgroup of patients with higher than average visiting profile. Three or more visits were in excess of the 95th percentile for attendances to the A&E department for psychiatric care.Each frequent attender was compared with three randomly selected single attenders matched by age (5-year age bands) and gender. Random selection of the single attenders was based on computer-generated random numbers. In all, 26 frequent attenders were identified; however, data were available for only 24 of them (92.3%). These were then matched with 72 single attenders. The psychiatric records of the 96 individuals were then examined. The information collected for each patient included: Aims and method This study was conducted to ascertain the clinical characteristics of patients who repeatedly attend accident and emergency (A&E) department seeking psychiatric ...