“…However, to establish long-term collaborative relationships, it is necessary, first of all, to permanently evaluate and select the best suppliers, based on the level of comprehensive performance that they offer around the multiple criteria that the strategy of operations of the organization (client) aims to achieve the long term (Calache et al, 2019;Vizzoto & Caixeta, 2019). In this sense, the decisions regarding the selection of suppliers do not focus directly on those who offer the lowest price and the best quality of the materials or services they offer, as other criteria, such as the delivery time, flexibility, reliability and service have already taken an important place against the current competitive challenge (Muñoz Aguilar & Roldan Zuluaga, 2016;Viana et al, 2014).…”