“…This ultimately instills trust in individuals and the public to understand their obligations, the boundaries of the technological interventions and the government's commitments in deploying the contact tracing app. In effect, stakeholders must act trustworthy, communicate and engage with the public and individuals at all levels to build trust not only in the government but also trust in the technological interventions such as the contact tracing app to enhance its acceptability ( Kaspar, 2020 ; Saheb et al, 2022 ; Vergallo et al, 2021 ; Kumagai and Iorio, 2020 ). The challenge with the acceptability of digital technologies including the contact tracing app have bordered on privacy invasion, data security, ethics, legal, and trust ( Ejdys, 2020 ; Saheb et al, 2022 ; Zarifis et al, 2021 ; Mbunge, 2020 ; Dubov and Shoptawb, 2020 ; Mbunge et al, 2021 ).…”