Delay of Issuing Laboratory Test Reports of a State Sector Clinical Laboratory in Sri Lanka: A Case Study
Abstract:Medical treatment decisions are basically made based on the laboratory test reports. Therefore, rapid and accurate laboratory test report issuing is considered as one of the most noticeable signs of a clinical laboratory. Reducing the delay of issuing laboratory test reports will increase patients’ and clinicians’ satisfaction, reduce the hospital stays and indirect costs associated. Ultimately it increases the better image towards the institution. This study was a cumulative case study conducted at a state se… Show more
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