2011
DOI: 10.1111/j.1744-6198.2010.00207.x
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Defining and Assessing Organizational Culture

Abstract: PROBLEM.  Using theories from several disciplines, the concept of organizational culture remains controversial. Conflicting definitions, lack of semantic clarity, and debate over the most appropriate methods for assessing organizational culture have led to disagreement over the value and validity of such inquiry. METHODS.  This paper reviews development of the concept of organizational culture and methods for assessing organizational culture, focusing on the healthcare environment. FINDINGS.  Most work on orga… Show more

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Cited by 86 publications
(64 citation statements)
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References 27 publications
(35 reference statements)
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“…The rationale for using semistructured interviews as a data collection method is fourfold: (1) semistructured interviews provide a halfway-house between inflexible structured interviews and more subjective unstructured interviews (Saunders et al 2012); (2) semistructured interviews help to provide a detailed understanding regarding the issues being studied (Saunders et al 2012); (3) qualitative research designs are usually used in studies related to organizational culture since many aspects of culture cannot be quantified easily or measured using common quantitative techniques, such as the Likert scale (Pauchant and Mitroff 1988;Schraeder et al 2005;Bellot 2011); and (4) previous studies on BCM used semistructured interviews as the data collection method, such as those of Elliott et al (1999), Swartz et al (2003), and Herbane et al (2004). Using semistructured interviews is appropriate for collecting rich contextual information and for exploratory studies.…”
Section: Methodsmentioning
confidence: 99%
“…The rationale for using semistructured interviews as a data collection method is fourfold: (1) semistructured interviews provide a halfway-house between inflexible structured interviews and more subjective unstructured interviews (Saunders et al 2012); (2) semistructured interviews help to provide a detailed understanding regarding the issues being studied (Saunders et al 2012); (3) qualitative research designs are usually used in studies related to organizational culture since many aspects of culture cannot be quantified easily or measured using common quantitative techniques, such as the Likert scale (Pauchant and Mitroff 1988;Schraeder et al 2005;Bellot 2011); and (4) previous studies on BCM used semistructured interviews as the data collection method, such as those of Elliott et al (1999), Swartz et al (2003), and Herbane et al (2004). Using semistructured interviews is appropriate for collecting rich contextual information and for exploratory studies.…”
Section: Methodsmentioning
confidence: 99%
“…Caring culture and organizational culture are occasionally used as synonyms; however, no consensus has yet emerged. [18][19][20][21] It is however known that nurses in a high-tech environment such as the PICU, intensive care nurses experience difficulties in creating a calm environment in which to provide good care, as the need for medical care often collides with this caring intervention. [22] This collision can be viewed as uncovering a conflict of what is accepted as most important to attend to in the caring culture surrounding the children.…”
Section: The Importance Of Sleepmentioning
confidence: 99%
“…[1] 2.3 Caring culture The caring culture encompasses the whole patient and all her needs; medical and nursing care, information, comfort, and the immediate environment around the patient. [17] Bellot [18] uses almost the same words as he writes about organizational culture as something an organization owns, thus it is changeable, controllable and influenced by individuals included in the organization. Caring culture and organizational culture are occasionally used as synonyms; however, no consensus has yet emerged.…”
Section: The Importance Of Sleepmentioning
confidence: 99%
“…Organisational culture is a multi-disciplinary phenomenon that is blurry, difficult to define, subject to semantic problems and frequently criticised for its abstract value and validity if studied in academic settings [14,15]. Yet, it is something that exists ontologically because it affects most of the workforce in local authorities on a daily basis and has wide-reaching implications for individuals, organisations and society [16].…”
Section: Organisational Culturementioning
confidence: 99%