“…In contrast to a step-by-step process, intuition is a holistic understanding of the situation influenced by previous experiences (Benner & Tanner, 1987;Marsden, 1998). As with pain management research, most decision-making research has been conducted in acute care settings with medical and surgical patients; only recently have researchers examined how psychiatric nurses make decisions (Gilje & Klose, 2000;Lauri, Salanterä, Bild, Chalmer, Duffy, & Kim, 1997;Lauri, Salanterä, Gilje, & Klose, 1999) but these studies have been done in community rather than acute care settings. These authors argue that decision-making is contextual (Gilje & Klose, 2000;Lauri et al, 1997;Lauri et al, 1999;Lauri & Salanterä, 2002) and concur that the nurse's intuition and self-confidence are vital to decision-making (Gilje & Klose, 2000).…”