2009
DOI: 10.1007/s10615-009-0190-8
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Decision-Making and Evidence in Direct Practice

Abstract: This article presents the results of research designed to explore decision-making by direct practitioners in selected non-profit human service settings. Forty interviews were conducted with workers at front-line, supervisory and higher-management levels. The research questions included; what sources of information are used in decision-making, what variables enhance or impede utilization of evidence-based knowledge in decision-making and what would be important resources for improving availability, access and u… Show more

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Cited by 15 publications
(17 citation statements)
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“…Again, this tallies with existing research which shows that policymakers value their own experience above research evidence. 27 However, use of local data and other non-research evidence has also been described, [28][29][30] perhaps indicating a role for increased use and support of public health surveillance data by research communities. 31 Together, these findings do not suggest that particular professional groups are more or less likely to be important sources of information -rather that there is an important role for interpersonal skills and relationship building, and that this type of interactional data should be a target for future research.…”
Section: Discussionmentioning
confidence: 99%
“…Again, this tallies with existing research which shows that policymakers value their own experience above research evidence. 27 However, use of local data and other non-research evidence has also been described, [28][29][30] perhaps indicating a role for increased use and support of public health surveillance data by research communities. 31 Together, these findings do not suggest that particular professional groups are more or less likely to be important sources of information -rather that there is an important role for interpersonal skills and relationship building, and that this type of interactional data should be a target for future research.…”
Section: Discussionmentioning
confidence: 99%
“…Experts reflect on previous experiences and selectively apply this knowledge to the problem at hand (Cheetham & Chivers, 2005;Ruch, 2002), actively using critical thinking and tacit knowledge to find creative solutions (Cheetham & Chivers, 1998;Eraut, 2002;Schön, 1983Schön, , 1987. Indeed, despite a recent emphasis on evidence-based practice (Regehr, Stern, & Shlonsky, 2007), professionals continue to rely primarily on tacit knowledge consisting of their own experience, professional values and consultations with colleagues (McLaughlin, Rothery, Babins-Wagner, & Schleifer, 2010). However, in the area of suicide risk, expertise alone has been proven to be a remarkably inaccurate predictor.…”
mentioning
confidence: 99%
“…Retrospective interviews as a way to explore social workers' thinking processes in their decisionmaking have been used by previous researchers (e.g. McLaughlin et al, 2010). One of the limitations is that interpretations may not be the same after the fact as at the time (Schutz, 1963), and memories may be false (Gambrill, 2008).…”
Section: Methodsmentioning
confidence: 99%