Decision and Coordination in the Dual-Channel Supply Chain Considering the Risk-Averse and Customer Returns

Zhang, Aifeng; Jian-biao, Ren; Guan, Zhenzhong; Farooq, Usman

doi:10.4236/jmf.2021.111003

Cited by 8 publications

(11 citation statements)

References 53 publications

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“…Assumption 3. The product damage rate is controlled by the preservation effort level, referring to Zhang and Ma [45,46], expressed as n = d − θe, where n is the damage rate of fresh food, d is the initial damage rate of fresh food, and θ is preservation control effect. Assumption 4.…”

Section: Description and Assumptionsmentioning

confidence: 99%

“…To prove the accuracy of the above propositions, this part analyzes the influence of different cost-bearers of goods damage on the online shopping SC and the effectiveness of coordination methods through numerical simulation. The article references the research of Zhang and Qin [45,46], setting Q = 100, b = 2, β = 0.8, d = 0.1, θ = 0.1, C L = 10, w = 20, e o = 0.2, and f = 150. By inputting parameters into symbolic operations, the scope of the logistics service quotation is 2.49 < p L < 5.09.…”

Section: Numerical Simulationmentioning

confidence: 99%

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Coordination of Online Shopping Supply Chain Considering Fresh Product Preservation Efforts and Cargo Damage Costs

Ren,

2024

JTAER

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To reduce the losses caused by insufficient preservation efforts during transportation, the preservation effort level has been the focus of research. In the fierce competition of online sales, it is particularly important to reduce the cost of damaged goods by improving the level of preservation efforts. Therefore, according to Stackelberg game theory, this article establishes five decision-making models and incorporates the damage rate and preservation effort level into the research. Finally, this article coordinates the online shipping supply chain (SC) through a joint contract. After comparing and analyzing the model results, research has found that: (1) in centralized model, the level of preservation effort reaches its optimal level and the system benefit is maximized; (2) under third-party logistics (TPL) leading decision-making, the different bearers of cargo damage costs will not affect the profits of both parties and the system; (3) among the four decentralized models, the level of preservation efforts and system profit are highest when the decision is led by online store and TPL bears the cost of damaged goods; and (4) under a given sharing ratio, when the logistics service quotation satisfies a certain range of condition, the online shopping SC can achieve Pareto improvement. This paper studies the differences and reasons for decision models in the supply and demand relationship between online stores and TPL, which provides fresh product e-commerce decision-makers with a theoretical basis.

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Section: Description and Assumptionsmentioning

confidence: 99%

Section: Numerical Simulationmentioning

confidence: 99%

Coordination of Online Shopping Supply Chain Considering Fresh Product Preservation Efforts and Cargo Damage Costs

Ren,

2024

JTAER

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“…Zhang et al [13] conducted research on the DCSC model with manufacturers and retailers serving green product returns. Then, Reiman et al [14] researched the remanufacturing process carried out by manufacturers or retailers and manufacturers have the opportunity to reduce remanufacturing costs.…”

Section: Introductionmentioning

confidence: 99%

Green Dual-Channel Supply Chain Model With Considering Product Returns and Remanufacturing Process

Amelia,

Setiyowati,

Sutanto

2023

BAREKENG: J. Math. & App.

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The development of information and communication technology causes internet users to increase, so consumers are increasingly accustomed to buying products through online channels. This can encourage business people to carry out a sales strategy using two channels (offline and online) or commonly called Dual-Channel Supply Chain (DCSC). In its application, it is hoped that business people will create an environmentally friendly company to reduce carbon emissions. Therefore, business people create companies that implement the Green Dual-Channel Supply Chain (GDCSC) model. GDCSC in online channels has one drawback, namely that consumers cannot evaluate products accurately. This allows consumers to obtain defective products resulting in product returns. Returned defective products can be reprocessed through the remanufacturing process. To provide solutions to these conditions, centralization scenario is used to determine the optimal solution so that maximum profit is obtained. Based on the analysis, it shows that changes in price elasticity and product returns cause system profits to get smaller, while changes in price elasticity and energy efficiency levels cause system profits to get bigger.

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“…In addition, Farahani et al [25] and Borenich et al [26,27] also considered the loss borne by the manufacturer in the study of electronic product supply chain optimization. Zhang et al [28] used the Stackelberg game method to study the supply chain optimization problem in which the supplier bears the return loss and proposed a "preservation technology + cost sharing + benefit sharing" coordination contract. In addition, there are also studies that consider the retailer's loss of return.…”

Section: Introductionmentioning

confidence: 99%

A Study of Electronic Product Supply Chain Decisions Considering Quality Control and Cross-Channel Returns

2023

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This article focuses on the return problem of electronic products caused by the low level of quality control in the production process. Based on previous research, a centralized decision model (DM) and four kinds of decentralized DMs are constructed according to the differences in the supply chain decision order and the return loss bearers. Moreover, the impact of quality control on the return rate and market demand is also considered in the model research to achieve the optimization of the model. Using Stackelberg game knowledge to compare and analyze supply chain decisions, profits and influencing factors in different models, the final conclusions are drawn: (1) the decision is optimal and the profit is the highest in the centralized DM; (2) when the manufacturer dominates the supply chain decision, the difference in return loss bearers does not affect the supply chain decision and profit; (3) compared with other decentralized DMs, when the retailer dominates the supply chain decision and the manufacturer bears the return loss, the supply chain decision is better and the profit is higher; (4) the quality control level and the total profit in the five supply chain models are proportional to the quality control effect and the consumer perception of quality control. In addition, this paper introduces a joint contract to coordinate the supply chain under the decentralized DM and achieves the desired results. Finally, the relevant research findings and the validity of the contract are verified in the arithmetic analysis.

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Decision and Coordination in the Dual-Channel Supply Chain Considering the Risk-Averse and Customer Returns

Cited by 8 publications

References 53 publications

Coordination of Online Shopping Supply Chain Considering Fresh Product Preservation Efforts and Cargo Damage Costs

Coordination of Online Shopping Supply Chain Considering Fresh Product Preservation Efforts and Cargo Damage Costs

Green Dual-Channel Supply Chain Model With Considering Product Returns and Remanufacturing Process

A Study of Electronic Product Supply Chain Decisions Considering Quality Control and Cross-Channel Returns

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