2013
DOI: 10.24846/v22i2y201302
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Decision Analysis in Management of Information Systems Incidents

Abstract: Distributed systems are characterized by heterogeneity and also by multiple applications often interdependent whose programming is done by separate teams with no communications between them. Dysfunctions and problems that occur in these systems have multiple and important consequences. Difficulties encountered during discovering origins and causes of these problems are proportional with user information quality demand. In this paper a method to manage incidents in information systems using decision analysis is… Show more

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Cited by 1 publication
(2 citation statements)
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“…If there is no compliance with the above-mentioned procedure, i.e. the introduction of an information system without information strategy, there are many problems that arise with regularity in all companies (Tchoffa et al, 2013).…”
Section: [92]mentioning
confidence: 99%
See 1 more Smart Citation
“…If there is no compliance with the above-mentioned procedure, i.e. the introduction of an information system without information strategy, there are many problems that arise with regularity in all companies (Tchoffa et al, 2013).…”
Section: [92]mentioning
confidence: 99%
“…The difficulties we encounter when determining the origin and the causes of these problems are proportional to the quality requirements of the data and information being processed. (Tchoffa et al, 2013).…”
Section: Use Of Information Strategymentioning
confidence: 99%