Recent experimental data on the Υ(4S) → Υ(1S)η and Υ(4S) → h b (1P )η processes seem to contradict the naive expectation that hadronic transitions with spin-flipping terms should be suppressed with respect those without spin-flip. We analyze these transitions using the QCD Multipole Expansion (QCDME) approach and within a constituent quark model framework that has been applied successfully to the heavy-quark sectors during the last years. The QCDME formalism requires the computation of hybrid intermediate states which has been performed in a natural, parameter-free extension of our constituent quark model based on the Quark Confining String (QCS) scheme. We show that i) the M1-M1 contribution in the decay rate of the Υ(4S) → Υ(1S)η is important and its suppression until now is not justified; ii) the role played by the L = 0 hybrid states, which enter in the calculation of the M1-M1 contribution, explains the observed enhancement in the Υ(4S) → Υ(1S)η decay width; and iii) the anomalously large decay rate of the Υ(4S) → h b (1P )η transition has the same physical origin.