Dealing with Unexpected Crises: Organizational Resilience and Its Discontents

Abstract

The chapter summarizes key literature, including emerging ideas, that is pertinent to the question of how organizations and their leadership deal with and are resilient through criseshighlighting what works in surviving unexpected crises. The chapter presents an illustration of organizational response; it concludes with an analysis of what is missing from the literature and recommends a path forward to expanding actionable knowledge in this area. Multiple, interdependent factors that foster resilience are identified including (1) being sensitive to possible threatseven seemingly small failures, (2) not relying on simple interpretations of events but rather seeking diversity to create a complete view of the environment, (3) leadership that embraces communication, transparency, and continuous learning, (4) valuing expertise and allowing expert staff to make decisions during a crisis, and (5) a cultural commitment to a resiliency mindset that accepts failures as opportunities to learn and improve. Emerging concepts that may foster resilience but require more research include managing paradox, emotional ambivalence and diversity. Additional areas for fruitful research include: the impact of short-term versus long-term, or successive, crises; external versus internal shocks and the framing of the source of shocks; how crisis affect the pace of innovation and change; the role of diversity in organizational responses to crises; and a set of methodological opportunities to leverage natural experiments or simulations in ways that allow for longitudinal data illuminating the full cycle of crises across

Organizational Resilience in Nursing: A Concept Analysis Using Rodgers' Evolutionary Approach

“…The consequences of a concept are the results of that concept. In organizational resilience, the outcome is to enhance the readiness of organizations to respond to crises, limit the harm to organization provision, and lessen the effect that disasters may have on society 32,62 .…”

“…The accessibility of resources is viewed as a key empowering in uence of organizational resilience, Organizations need to create and shift resources to cope with unexpected situations 18 . At the point when material resources are utilized in an intelligent way, organizations can defeat disturbance [29][30][31][32] . Monetary resources are likewise viewed as important to prepare other required assets during a crisis, good cash ow helps organizations to maintain normal operations when a crisis comes 18, [33][34][35] .…”

“…Diversity is when organizations depend on an enormous number of actors with various jobs and qualitie 17,32,33 .…”

Leadership perspectives on resilience capabilities for navigating disruption

“…This enables effective coping with unexpected events. It helps them bounce back and foster future success by steering the organization during disruption and crisis (Bradley and Alamo-Pastrana, 2022; Lisdiono et al , 2022; Paeffgen, 2022; Weis and Klarner, 2022).…”