Dealing with risk in stakeholder dialog: identification of risk indicators in a public service media organization's conversation and discourse with citizens
Christian Schwägerl,
Peter Stücheli-Herlach,
Philipp Dreesen
et al.
Abstract:PurposeThis study operationalizes risks in stakeholder dialog (SD). It conceptualizes SD as co-produced organizational discourse and examines the capacities of organizers' and stakeholders' practices to create a shared understanding of an organization’s risks to their mutual benefit. The meetings and online forum of a German public service media (PSM) organization were used as a case study.Design/methodology/approachThe authors applied corpus-driven linguistic discourse analysis (topic modeling) to analyze cit… Show more
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