Dealing with quiet students in the basic college speech course

“Your fears are appreciated here”: Exploring a humanistic approach to public speaking instruction

“…Second, the findings offer qualified support for previous research that has demonstrated the importance of relational messages in establishing positive classroom climates (e.g., Frisby & Martin, 2010;Frymier & Houser, 2000;Goodboy & Myers, 2008;Kougl, 1980;Myers, 1995;Rosenfeld, 1983;Sidelinger & BoothButterfield, 2010). Frymier and Houser (2000), for example, found teachers' use of communication style and immediacy behaviors to serve as significant predictors of students' affective learning and ego support (i.e., motivation, encouragement).…”

“…Given these influences, it is reasonable to assume that Madilyn's campus standing and high teaching evaluations were largely a function of the relational culture she cultivated through her instructional approach. While precise methods and approaches would differ from class to class, communication educators are encouraged to examine other similar possibilities for constructing safe and supportive learning environments, particularly in those situations where communication apprehension may be a pivotal factor (Kougl, 1980). Finally, in line with extant research on communication apprehension, these findings should be interpreted as widening, rather than supplanting, current treatments for communication anxiety.…”

Communication apprehension and the basic public speaking course: A national survey of in‐class treatment techniques

“…Do the instructors ignore CA, do they treat their students outside of class, or do they take valuable class time to handle the problem? At least one researcher has concluded that most instructors choose to use class time to address and treat CA (Kougl, 1980). Ayres and Hopf (1985) observed that "a means of training speech-anxious students within the confines of the normal classroom routine is sorely needed by those who do not have the resources to provide individualized treatment programs for such students" (p. 318).…”

“…Kougl (1980) recommends "having a detailed syllabus, involving members of the class in the discussion, using students' names, allowing them to sit where they wish, and only calling on students whose hands are raised" as ways of creating a positive atmosphere in class (p. 237). Other instructors use in-class activities to create a positive atmosphere and warm climate in the classroom (Adler, 1980).…”

“…Another suggestion for treating CA in the classroom is for the instructor to create a supportive, interactive atmosphere in the classroom that invites apprehensive students to open up and begin to improve their communication skills (Kougl, 1980). Kougl (1980) recommends "having a detailed syllabus, involving members of the class in the discussion, using students' names, allowing them to sit where they wish, and only calling on students whose hands are raised" as ways of creating a positive atmosphere in class (p. 237).…”