Dealing with intervening factors in the patient engagement
Ana Maria Saut,
Linda Lee Ho,
Fernando Tobal Berssaneti
Abstract:PurposeThere is evidence that quality improvement projects developed with the participation of patients and family members are more likely to result in a sustainable change. To identify the intervening factors is an important step in promoting and supporting patient and family members’ engagement.Design/methodology/approachA survey was carried out with 90 hospitals. A total of 35 intervening factors were evaluated by the healthcare professionals from the quality area using a Likert scale. Factor analysis was a… Show more
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