Data Set on the Use of Continuous Improvement Programs in Companies From Open-Ended Questions

Juarez-Tarraga, Amable; Santandreu-Mascarell, Cristina; Marín-García, Juán A.

doi:10.3389/fpsyg.2021.693727

Cited by 2 publications

(2 citation statements)

References 65 publications

(77 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…It should be noted that so-called 'High Investment, High Involvement' workplaces have been shown to deliver the best results for workers and employers by increasing performance and improving the quality of work. This has been achieved by increasing worker autonomy and involvement and promoting training and learning (Juarez-Tarraga, Santandreu-Mascarell & Marin-Garcia, 2021;Zailani, Shaharudin & Saw, 2015).…”

Section: Content Analysis: Employee Suggestion Systems and Lean Manuf...mentioning

confidence: 99%

“…To make this visualization and monitoring more visual, a logic already widely used on the shop floor was used, namely the PDCA cycle (Plan, Do, Check and Act). This cycle is currently used in Kaizen boards (Juarez-Tarraga et al, 2021), where it is possible to track the corrective and/or improvement actions being implemented, often within the framework of daily Kaizen meetings. Figure 8 shows the interface for viewing and monitoring all suggestions in the company, and Figure 9 shows the interface for following up against user suggestions.…”

Section: Disneyhint Front-end: the Prototypementioning

confidence: 99%

See 1 more Smart Citation

DisneyHint: Lean and coaching-based employee suggestion system for the human challenges of Industry 4.0

Salvadorinho,

Pintor,

Bastos

et al. 2024

JIEM

View full text Add to dashboard Cite

Purpose: This paper presents the concept of an Employee Suggestion System (ESS) that integrates a strategy originated from Neuro-Linguistic Programming with application in Coaching (Disney Strategy) to face the human challenges of Industry 4.0.Design/methodology/approach: A four-phase methodology was followed, starting with a systematic literature review of the ESS to obtain a theoretical perspective about this concept and its characteristics. Subsequently, 30 interviews were carried out to recognize the ESSs of three partner companies and, as well as to perceive the receptivity of the new concept of ESS. Finally, the concept of the system was modelled, prototyped and tested and combines the Japanese (Kaizen Teian) and American ESS (Kaizen Teian adapted to the western industry) approaches.Findings: Given the existing systems in organizations, the platform presented brings more maturity to the suggestions made (through the Disney strategy applied in Coaching), greater visibility of their status and evaluation, and greater promotion of workforce engagement (through the promotion of voice behaviour). At the same time, it supports the collection of tacit ideas from employees, preserving organizational knowledge and, therefore, a source of competitive advantage.Originality/value: This paper presents a digital tool with Lean origins, which includes Coaching principles, essential in empowering the workforce (through the voice behaviour) and preserving organizational knowledge. It is a platform built in a way adapted to today's Lean shop floor and intends to prove itself as a resource to promote happy, engaged and committed employees.

show abstract

Section: Content Analysis: Employee Suggestion Systems and Lean Manuf...mentioning

confidence: 99%

Section: Disneyhint Front-end: the Prototypementioning

confidence: 99%

DisneyHint: Lean and coaching-based employee suggestion system for the human challenges of Industry 4.0

Salvadorinho,

Pintor,

Bastos

et al. 2024

JIEM

View full text Add to dashboard Cite

show abstract

Relevant factors to implement continuous improvement in administrative services of public universities: an action research study

Marin-Garcia,

Garcia-Sabater,

Garcia-Sabater

et al. 2024

Production Planning & Control

View full text Add to dashboard Cite

Data Set on the Use of Continuous Improvement Programs in Companies From Open-Ended Questions

Cited by 2 publications

References 65 publications

DisneyHint: Lean and coaching-based employee suggestion system for the human challenges of Industry 4.0

DisneyHint: Lean and coaching-based employee suggestion system for the human challenges of Industry 4.0

Relevant factors to implement continuous improvement in administrative services of public universities: an action research study

Contact Info

Product

Resources

About