2022
DOI: 10.1016/j.techfore.2021.121201
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Data intelligence and analytics: A bibliometric analysis of human–Artificial intelligence in public sector decision-making effectiveness

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Cited by 95 publications
(56 citation statements)
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“…On top of that, the literature acknowledges that AI and digitalisation also have practical implications which could contribute to SD directly and indirectly, such as the effectiveness of policy-policy making in the public sector or even contributing to the organisational management and practices. From the public sector, for example, Di Vaio et al ( 2022 ) identified through a bibliometric analysis that the human-AI, data intelligence and analytics interface could increase decision-making performance, which will lead to SD. On the other hand, from the companies´ perspective, there is evidence that AI-related technologies and digitalisation can also play an essential role in companies’ innovation and contribute to sustainability-oriented strategies and practices (e.g.…”
Section: Artificial Intelligence and Sustainable Development Researchmentioning
confidence: 99%
“…On top of that, the literature acknowledges that AI and digitalisation also have practical implications which could contribute to SD directly and indirectly, such as the effectiveness of policy-policy making in the public sector or even contributing to the organisational management and practices. From the public sector, for example, Di Vaio et al ( 2022 ) identified through a bibliometric analysis that the human-AI, data intelligence and analytics interface could increase decision-making performance, which will lead to SD. On the other hand, from the companies´ perspective, there is evidence that AI-related technologies and digitalisation can also play an essential role in companies’ innovation and contribute to sustainability-oriented strategies and practices (e.g.…”
Section: Artificial Intelligence and Sustainable Development Researchmentioning
confidence: 99%
“…Figure 3 demonstrated publication trends and content related to SME strategy and technological changes, and Figure 4 shows a comparison of trending publications related to the intention of application adoption by SMEs. -Artificial intelligence(AI) [46] -Virtual Reality (VR) [19] -Augmented Reality (AR) [47] -Deep/Machine learning [48] -Big data assimilation [49] -Business intelligence [38] -Internet of things (IOTs) [26,27,28] -Bibliometric network analysis [50,51] -Blockchain technology in digital era. [31] -Smart voice searching [22]  o Managerial and operational capability [55] o Customer satisfaction, engagement, and o resilience reaction [46,70] o Absorptive capability [59] o Dynamic capability [56] o Sustainability programmes [61] o Inter-relationship [62] o Building environment that engages in customers' conversation to address specific needs (satisfaction) [71]  Resilience of leaders [72] -The ability to keep a high level of energy under duress, cope with disruptive changes, and adapt.…”
Section: -3-research Analysismentioning
confidence: 99%
“…Di Vaio et al, 2021 analysed the literature from the viewpoints of AI, big data, and human-AI interaction. They looked at how data analytics and intelligence may help policymakers.…”
Section: Schmidt Defined "Interactive Human Centered Artificialmentioning
confidence: 99%
“…The report by Di Vaio et al emphasizes the necessity and usefulness of data intelligence and analytics utilization in government. Their seeks to research improves academic and practitioner knowledge of big data, AI, and data intelligence [62].…”
Section: Schmidt Defined "Interactive Human Centered Artificialmentioning
confidence: 99%