“…Performance evaluation has become a major concern for colleges and universities (Ping, 1993;Serban, 1997;Burke and Serban, 1997;Burke, 1998). National commissions, federal and state governments, accrediting agencies, accounting standard setting bodies, and countless institutions that provide resources to colleges and universities are urging performance assessment (Banta and Borden, 1994;Ashworth, 1994;Ewell and Jones, 1994;Honan, 1995;Banta et al, 1996;Burke, 1998;Serban and Burke, 1998).…”