Data-Driven Queueing Science Approach to Manage Secondary Queue Formation of Passenger Flow in Indian Railways: A Case of Overbooking on Vaishali Train
S M QASIM,
Jamal A Farooquie
Abstract:Overbooking has been far and wide embraced to save any system from being idle. Rarely does the literature focuses on the unique queue formation nomenclatures as secondary queue due to overbooking. In this background, deciding the buffer capacity in the secondary queue is a major concern. The hypothetical design of a buffer often leads to wrong decision-making. In this paper, we take a real data-driven approach to explore the passenger flow through the lens of a queueing scientist. The means is to perform the s… Show more
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