2023
DOI: 10.1016/j.techfore.2023.122745
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Data-driven market effectiveness: The role of a sustained customer analytics capability in business operations

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Cited by 5 publications
(2 citation statements)
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“…Long-term survival indicates that the business needs to adopt digital capabilities that influence sustainable results [ 95 ] and a business innovation model. The exploitation capabilities enable the firms to improve their business processes with innovation [ 42 ]. The digital ambidextrous capabilities allow firms to revise their business operations to fulfil the needs of existing customers [ 96 ].…”
Section: Discussionmentioning
confidence: 99%
“…Long-term survival indicates that the business needs to adopt digital capabilities that influence sustainable results [ 95 ] and a business innovation model. The exploitation capabilities enable the firms to improve their business processes with innovation [ 42 ]. The digital ambidextrous capabilities allow firms to revise their business operations to fulfil the needs of existing customers [ 96 ].…”
Section: Discussionmentioning
confidence: 99%
“…Historical resource consumption and maintenance information provides statistics-driven choice-making, reducing working prices (Knudsen, Lien, Timmermans, Belik, & Pandey, 2021). Big data facilitates companies to tailor sustainable landscaping items and offerings to consumer choices (Hossain, Akter, Yanamandram, & Wamba, 2023). Market-pushed processes can improve monetary sustainability by increasing marketplace percentages and earnings.…”
Section: Utilization Of Big Data and Sustainabilitymentioning
confidence: 99%