Digitale Dienstleistungsinnovationen 2019
DOI: 10.1007/978-3-662-59517-6_4
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Cited by 5 publications
(5 citation statements)
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“…In addition, AI should also provide general process support, such as selecting the appropriate process according to the task. One example is design thinking, which sometimes consists of three to nine steps and should be designed differently for each use case (9) (Beyhl & Giese, 2016;Brenner et al, 2016;Redlich et al, 2019). It is precisely the divergent process that requires individual support from the AI, e.g.…”
Section: Accepted Manuscriptmentioning
confidence: 99%
“…In addition, AI should also provide general process support, such as selecting the appropriate process according to the task. One example is design thinking, which sometimes consists of three to nine steps and should be designed differently for each use case (9) (Beyhl & Giese, 2016;Brenner et al, 2016;Redlich et al, 2019). It is precisely the divergent process that requires individual support from the AI, e.g.…”
Section: Accepted Manuscriptmentioning
confidence: 99%
“…Modern frameworks for creative collaboration like Design Thinking (DT) guide teams through phases of high openness (called diverging) and phases of focused analysis and critical idea selection (called converging) in order to analyze problems and develop new solutions in an iterative way [39]. In DT, following a phase of divergent exploration of a given problem, insights are synthesized in a convergent phase, which forms the basis for another exploratory, divergent phase to generate various potential solutions [39,40]. In a final phase, those solutions are first carefully analyzed and filtered, then refined and tested in a further converging phase [41].…”
Section: Creativity Under Constraintsmentioning
confidence: 99%
“…DT represents a creative approach to collaboratively develop user-centered innovations and to solve complex problems with a systematic procedure applied in workshop settings (Brown 2009;Carlgren et al 2014). The DT approach is commonly conceptualized by trained facilitators, who apply a DT process, appropriate methods from various fields and facilitate the collaboration in a heterogeneous team by promoting core themes of DT that define how the team is working (see figure 2) (Brenner et al 2016;Redlich et al 2019). While there are several DT process models with a varying number of phases, figure 2 shows the HPI D-School process (2009) that employs six phases.…”
Section: Design Thinking (Dt)mentioning
confidence: 99%
“…1 The phases are: Understand, Observe, Point of View, Ideate, Prototype and Test, thereby, conveying the focus of their respective activities. In each of these phases, methods are employed that draw from various fields (Redlich et al 2019). Despite processual, contextual, and industry-related 2.2 differences, DT employs five characteristic themes that depict how firms can foster innovativeness, and adapt their practices based on (1) user focus, (2) problem framing, (3) visualization, (4) experimentation, and (5) diversity (Carlgren et al 2016b) (see figure 3).…”
Section: Design Thinking (Dt)mentioning
confidence: 99%
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