Dart Emotional Spiritual Quotient (DESQ) Impact on Employee Performance and Role of Training Module (TM-DESQ): A Public Enterprise Perspective for Islamic Republic of Pakistan

Abstract

This study is focused on the effect of emotional intelligence (EQ), spiritual intelligence (SQ), and dart accountability quotients training modules (TM-DESQ) on employees’ performance working in the public enterprise (and private sector) of the Islamic Republic of Pakistan. Research manifests that EQ and SQ positively and significantly affect employee performance, progress, and development. The importance of emotional intelligence has been widely emphasized in human resource studies, similarly, literature articulates that accountability is an essential factor for the good governance of the public sector enterprise performance. Worldwide studies have a few contradictory results concerning EQ and SQ, and their impact on performance. Training programs on SQ learning lack longitudinal studies. SQ training’s impact on individual learning, performance, and HRD training was a research gap bridged through this study. A sample of 42 public and private sector employees took their EQ, SQ, and Dart Accountability scores as pen-and-paper self-report measures whereas the performance of employees was reported by their supervisors or managers as the second source of data. Basic training on EQ, SQ, and Dart Accountability (DESQ) was designed and TM-DESQ Intervention was instructed to respondents through webinars amid the COVID-19 Pandemic. The results demonstrated a positive and significant impact of emotional intelligence, spiritual intelligence, and dart accountability on employee performance. However, the insignificant effect of a few facets of some variables has opened other dimensions of research.