Dark patterns

Narayanan, Arvind; Mathur, Arunesh; Chetty, Marshini; Kshirsagar, Mihir

doi:10.1145/3397884

Cited by 20 publications

(3 citation statements)

References 10 publications

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“…Despite the lack of a precise, consistent definition of dark patterns across the literature, descriptions tend to coalesce around three key characteristics: a dark pattern is “(a) a recurrent configuration of elements in digital interfaces that is (b) intentionally created by a designer and (c) leads to user behavior that goes against the user’s best interests and towards those of the designer” (Lukoff et al, 2021, p. 2). Users may be encouraged to purchase unneeded goods or reveal personal information (Luguri & Strahilevitz, 2021; Narayanan et al, 2020). In this study, dark patterns are defined as UI strategies deliberately designed to influence users to perform actions or make choices that benefit online service providers.…”

Section: Literature Reviewmentioning

confidence: 99%

Identifying Dark Patterns in User Account Disabling Interfaces: Content Analysis Results

Kelly,

Rubin

2024

Social Media + Society

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Dark patterns are user interface (UI) strategies deliberately designed to influence users to perform actions or make choices that benefit online service providers. This mixed methods study examines dark patterns employed by social networking sites (SNSs) with the intent to deter users from disabling accounts. We recorded our attempts to disable experimental accounts in 25 SNSs drawn from Alexa’s 2020 Top Sites list. As a result of our systematic content analysis of the recordings, we identified major types of dark patterns (Complete Obstruction, Temporary Obstruction, Obfuscation, Inducements to Reconsider, and Consequences) and unified them into a conceptual model, based on the differences and similarities within nuanced subtypes in the user account disabling context. The Dark Pattern Typology presented at the 12th International Conference on Social Media and Society is further illustrated in this work. We document the distribution of the subtypes in our sample SNSs, exemplifying dark UI design choices. All of the sites used at least one type of dark pattern. Our findings provide empirical evidence for these pervasive—yet rarely discussed—strategies in the social media industry. Users who wish to discontinue using SNSs—to protect their privacy, break an addiction, and/or improve their general well-being—may find it difficult or nearly impossible to do so. Dark patterns, as common UI design strategies, require further research to determine whether particularly manipulative and user-disempowering varieties may warrant more stringent social media industry regulation.

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Section: Literature Reviewmentioning

confidence: 99%

Identifying Dark Patterns in User Account Disabling Interfaces: Content Analysis Results

Kelly,

Rubin

2024

Social Media + Society

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“…The current interactive format is OEMs-led, who define the users' habits. A lot of persuasive design 17 and even deceptive design patterns (dark patterns) 18 are used to shape user habits, mimetic desire is taken advantage of to simplify the interaction design. In fact, this makes it difficult to further improve the efficiency and convenience of interaction.…”

Section: Demand Backgroundmentioning

confidence: 99%

Holographic display in future automotive smart cockpit: application scenarios, interaction modals, and VACP analysis

Wei

Jiang

et al. 2023

Advanced Fiber Laser Conference (AFL2022)

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Three-dimensional holographic display can provide more possibilities for the human-machine interaction in the future smart cockpit. In this paper, potential application scenarios and interaction principles of holographic display in the future automotive cockpits are predicted. VACP model is utilized to validate the interaction principles, based on the analysis and evaluation of existing and potential cutting-edge holographic display technologies. Two application patterns are set up: before 2040, the role of driver still exists; due to the development of automated driving technology, participants will include only passengers after 2040, which means different interaction models and logics. After 2040, direct air projection technology will be applied, which is medium-free and with better interactive performance. Based on proposed principles, models as well as a series of user survey, application scenarios in the future cockpit are assumed. Through systematic technical analysis by cooperating with a prominent automobile OEM and other related industrial cooperators, this paper provides the principles and application concepts of holographic display in the future cockpit, and obtains the evaluation and test methods for holographic display technologies in these concepts at the same time.

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“…49 The ACCC also provides online guidance for older people on how to avoid scams, including online dating and romance, investment, and rebate scams (ACCC, n.d. [203]). In Portugal, a national movement called MUDA, promoted by the Portuguese government and several companies, universities and associations, provides various self-learning materials for the elderly relating to the digital environment (MUDA, n.d. [204]).…”

Section: Measures Targeting Elderly Consumers Onlinementioning

confidence: 99%

Consumer vulnerability in the digital age

2023

OECD Digital Economy Papers

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Protecting consumers when they are most vulnerable has long been a core focus of consumer policy. This report first discusses the nature and scale of consumer vulnerability in the digital age, including its evolving conceptualisation, the role of emerging digital trends, and implications for consumer policy. It finds that in the digital age, vulnerability may be experienced not only by some consumers, but increasingly by most, if not all, consumers. Accordingly, it sets out several measures to address the vulnerability both of specific consumer groups and of all consumers, and concludes on avenues for more research on the topic. The report was prepared by Nicholas McSpedden-Brown and Reiko Odoko, under the supervision of Brigitte Acoca of the OECD Secretariat. It was approved and declassified by written procedure by the Committee on Consumer Policy on 31 March 2023 and prepared for publication by the OECD Secretariat.The report was developed with the support of a voluntary contribution from the Consumer Affairs Agency, Government of Japan.

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Dark patterns

Abstract: The evolution of tricky user interfaces.

Cited by 20 publications

References 10 publications

Identifying Dark Patterns in User Account Disabling Interfaces: Content Analysis Results

Identifying Dark Patterns in User Account Disabling Interfaces: Content Analysis Results

Holographic display in future automotive smart cockpit: application scenarios, interaction modals, and VACP analysis

Consumer vulnerability in the digital age

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