2020
DOI: 10.1145/3400899.3400901
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Dark Patterns: Past, Present, and Future

Abstract: Dark patterns are an abuse of the tremendous power that designers hold in their hands. As public awareness of dark patterns grows, so does the potential fallout. Journalists and academics have been scrutinizing dark patterns, and the backlash from these exposures can destroy brand reputations and bring companies under the lenses of regulators. Design is power. In the past decade, software engineers have had to confront the fact that the power they hold comes with responsibilities to users and to society. In th… Show more

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Cited by 89 publications
(46 citation statements)
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“…Some common dark patterns are (1) nagging: when an interface interrupts user workfow consistently and asks for a certain action from them, (2) preselection: values set to defaults that are in the best interest of the provider prior to user interaction, (3) aesthetic manipulation: graphical elements used to deceive the user into taking an action that may be in favour of service provider rather than the user, (4) forced action: users are given only one option to follow even if that is not what they prefer to do, (5) toying with emotion: elements, colours, or language to provoke user's emotion to get user make a decision that is in favour of the service provider, and (6) false hierarchy: options that are in the best interest of the service provider are in higher positions [17]. As such patterns become prevalent in the digital world [5,6,10,12,13,17,27,31,32,51], we are keen to explore the presence of them in tools and libraries that developers use, specifcally, in ad networks.…”
Section: Introductionmentioning
confidence: 99%
“…Some common dark patterns are (1) nagging: when an interface interrupts user workfow consistently and asks for a certain action from them, (2) preselection: values set to defaults that are in the best interest of the provider prior to user interaction, (3) aesthetic manipulation: graphical elements used to deceive the user into taking an action that may be in favour of service provider rather than the user, (4) forced action: users are given only one option to follow even if that is not what they prefer to do, (5) toying with emotion: elements, colours, or language to provoke user's emotion to get user make a decision that is in favour of the service provider, and (6) false hierarchy: options that are in the best interest of the service provider are in higher positions [17]. As such patterns become prevalent in the digital world [5,6,10,12,13,17,27,31,32,51], we are keen to explore the presence of them in tools and libraries that developers use, specifcally, in ad networks.…”
Section: Introductionmentioning
confidence: 99%
“…Or consider retail websites that nudge shoppers into making quicker (and thus less deliberative) decisions by displaying countdown timers or misleading stock reports, like "Only 1 left!" Dark patterns emerged, Narayanan et al argue, from the integration of nudge research with long-standing deceptive retail practices, and their adoption has been driven by the technology industry's imperative to achieve market growth at all costs [66]. Although there is only limited empirical research on dark patterns, existing findings are illuminating.…”
Section: Darkmentioning
confidence: 99%
“…Regardless of the adoption of privacy preference signals, there is little basis to trust that expressed preferences will be respected. In terms of what we can observe: vendors ignoring the DNT signal was public policy [4], P3P was intentionally misconfigured by websites [1], TCF consent signals misreport the user's expressed preferences [8], tracking remains ubiquitous in a post-GDPR world [78] and there is growing evidence firms use dark patterns to manipulate users' expressed preferences [94][95][96]. More fundamentally, there is no way of auditing whether AdTech vendors respect expressed signals.…”
Section: Futurementioning
confidence: 99%