Dancing with a Virus: Finding New Rhythms of Organizing and Caring in Dutch Hospitals

Nothing new under the sun: Medical professional maintenance in the face of artificial intelligence's disruption

“…Finally, rhetorical dance differs from boundary-spanning activities and networking (Montgomery and Oliver, 2007), where professional boundary maintenance work is based on dual and intermittent centripetal and centrifugal forces. In our paper, as others who use the dance metaphor (Ortmann and Sydow, 2018;Wallenburg et al, 2021), we show that radiologists are able to spin a range of cooccurring arguments, of both attraction to AI, rejection of it, and the moves in between, allowing them to decipher the boundary crossing of external experts that offer alternative expertise, and contain the uncertainty and disruption caused by AI.…”

“…The dance metaphor (cf. Ortmann and Sydow, 2018;Wallenburg et al, 2021) encapsulates the constant movement of attraction-rejection dynamic between radiology and AI, the efforts to decipher the impact of the technology on radiologists' work, and the containment of various voices in the professional community in the face of uncertainties involved in change. As previous studies of professional maintenance show (Murray, 2010;Wright et al, 2017, Zilber, 2009 intersections at the boundaries of powerful professions require sophisticated maneuverings and movements, both rhetorical and practical.…”

Government Actions and Their Relation to Resilience in Healthcare; What We See Is Not Always What We Get Comment on "Government Actions and Their Relation to Resilience in Healthcare During the COVID-19 Pandemic in New South Wales, Australia and Ontario, Canada"

“…Through this, we have for example focused on the work done at hospital level to cope with scarcity and uncertainty 8 and the adaptive capacity of the Dutch crisis organization to deal with the different 'waves' of the pandemic. 9 Our findings stipulate the importance of informal contacts between policymakers, regulators and healthcare organisations; apart from the webinar mentioned above, such contacts were many-either through online meetings, Whatsapp groups, telephone calls, or visits. Such informal -backstage -contacts cannot be found in official documentation and even in the regular media (who have played a large role in the public discussion on pandemic policymaking) it is difficult to find all the subtleties of communication patterns.…”

Framing the pandemic: Multiplying “crises” in Dutch healthcare governance during the emerging COVID-19 pandemic

“…When the COVID-19 pandemic emerged, healthcare organizations were forced to learn how to manage what was, at the time, a novel coronavirus under conditions of great uncertainty about the virus itself, the disease it caused, the broader societal effects of the pandemic and the policy measures meant to contain it ( Wallenburg et al, 2021 ). At the moment, the COVID-19 pandemic is slowing down and more formal evaluations of government responses are being published ( Sachs et al, 2022 ), but little is known about its impact on the organization of healthcare.…”

“…This paper is based on our multi-sited ethnographic study of the shared response of Dutch healthcare organizations to the pandemic, focusing on the crisis organization, in particular the regional collaborations, that emerged to deal with the pandemic ( Bal et al, 2022 , Graaff et al, 2021 , Wallenburg et al, 2021 ). We explore the impact of the pandemic by describing three dominant ways of framing the pandemic as a crisis, an analysis that emerged inductively during our fieldwork in the Netherlands starting in early March 2020.…”