Abstract:Abstrak - Penulis melakukan penelitian ini agar dampak service quality dan harga terhadap customer satisfaction restoran kedai bunda cipanas dapat diketahui. Dengan jumlah pelanggan yang semakin menurun peneliti tertarik untuk meneliti. Teori yang digunakan dari masing-masing variable ialah menurut Sunyoto (2015: 288), Kotler dan Armstrong dalam jurnal Riyono & Gigih (2016 : 101 ), dan Kotller (2011:5). Metode survei adalah metode yang digunakan. Penelitian ini dilakukan di Rumah Makan Kedai Bunda … Show more
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.