Cybersecurity work at Swedish administrative authorities: taking action or waiting for approval

Abstract

In recent years, the Swedish public sector has undergone rapid digitalization, while cybersecurity efforts have not kept even steps. This study investigates conditions for cybersecurity work at Swedish administrative authorities by examining organizational conditions at the authorities, what cybersecurity staff do to acquire the cyber situation awareness required for their role, as well as what experience cybersecurity staff have with incidents. In this study, 17 semi-structured interviews were held with respondents from Swedish administrative authorities. The results showed the diverse conditions for cybersecurity work that exist at the authorities and that a variety of roles are involved in that work. It was found that national-level support for cybersecurity was perceived as somewhat lacking. There were also challenges in getting access to information elements required for sufficient cyber situation awareness.