Digital technology has transformed how individuals, organizations and societies use information to improve their decision-making in daily lives. In recent years, the healthcare industry is also actively adopting digital technology to enable the formation of digital health. Due to the COVID-19 pandemic, the speed of technology diffusion in the healthcare industry is even faster than before. New technologies enable medical professionals and patients to interact, provide and receive services without physical contact, thus keeping social distance. Digital health includes a lot of advanced technologies, such as mobile health (mHealth), health information technology (HIT), wearable devices, service medical robots, artificial intelligence (AI), telehealth and telemedicine, health data analytics and personalized medicine (Lupton, 2017). These technologies offer new exciting opportunities to improve medical outcomes, enhance healthcare efficiency and balance health resources.In particular, digital health can better collect, process and analyze health-related information and provide decision support for patients, doctors, healthcare organizations, public health management and medical research (Guha and Kumar, 2018;Zheng et al., 2021). There are many positive and negative issues associated with the use of digital health. On the one hand, it empowers patients to make better decisions on their own health and provides new options for improving prevention, early diagnosis, monitoring management and prediction of chronic conditions outside the traditional healthcare settings (Lin et al., 2017). Doctors can also get a more comprehensive view of patients' health by making it accessible to data for improving the quality of care (Lin et al., 2019). Pharmaceutical companies and digital health companies can also benefit from patient-generated knowledge for the advancement of medical research (Kallinikos and Tempini, 2014) and the design of personalized healthcare interventions (Bernardi, 2019).On the other hand, the integration of digital technology in the healthcare industry presents several risks such as the spread of misinformation (e.g. anti-vax communities) (Doty, 2015), the disclosure of patients' privacy that could be used by healthcare organizations and health insurance companies to make discriminatory policies (McFall and Moor, 2018), increased doctors' technical anxiety, slow acceptance of digital health innovation (Bernardi and Exworthy, 2020) and health inequalities due to the digital exclusion of patients (Latulippe et al., 2017;Halford and Savage, 2010).Healthcare is one of the largest and most important industries for citizens' well-being. Addressing the complexities of positive and negative healthcare issues requires more than one perspective and needs more interdisciplinary collaboration and research (Gianchandani, 2011;Greaves et al., 2013). The rapid development of advanced technologies and methodologies such as social media, Internet of things (IoT), data analytics, machine learning and AI creates opportunities to ...