2019
DOI: 10.1080/10510974.2019.1597745
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Customers or Academic Trainees? An Experimental Investigation to Reduce Academic Entitlement in the College Classroom

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Cited by 6 publications
(8 citation statements)
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“…Researchers proposed approaches to abate academic entitlement on college students. For example, Zhu et al (2019) used role theory and message framing to impact students' grade negotiation behavior in face-to-face course settings. It would be applicable in online learning environments, as well.…”
Section: Conclusion and Discussionmentioning
confidence: 99%
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“…Researchers proposed approaches to abate academic entitlement on college students. For example, Zhu et al (2019) used role theory and message framing to impact students' grade negotiation behavior in face-to-face course settings. It would be applicable in online learning environments, as well.…”
Section: Conclusion and Discussionmentioning
confidence: 99%
“…Singleton-Jackson et al (2010) stated that only when students' cognitive shift from consumers to scholars occurs, then higher education will not be a business. Meanwhile, message framing impacts student enactment of roles as customers or students (Zhu et al, 2019). Therefore, students' academic entitlement can be mitigated by the role theory and framing of education.…”
Section: Conclusion and Discussionmentioning
confidence: 99%
“…e exclusion criteria for this scoping review were as follows: (1) students enrolled in kindergarten through 12th grade; (2) college students enrolled in an international university; (3) academic entitlement questionnaires that have not been validated; (4) academic entitlement questionnaires that have not been constructed by American researchers; (5) academic entitlement questionnaires that have not been published in a peer-reviewed journal; (6) no direct correlation between academic entitlement and an educational factor; (7) factors that are causes, not consequences, of increased academic entitlement; (8) noneducational consequences that may result from increased academic entitlement; (9) qualitative studies; (10) literature reviews; (11) quantitative studies that have been written in a foreign language; and (12) quantitative studies that have not been published in a peerreviewed journal.…”
Section: Methodsmentioning
confidence: 99%
“…e internal consistency validity of this questionnaire has been calculated to lie between 0.71 10 and 0.88. 11 Miller 12 developed an 8-item questionnaire in which each item was rated on a 5-point Likert scale from 1 (strongly disagree) to 5 (strongly agree). A higher rating was correlated with a greater sense of academic entitlement on all 8 items.…”
Section: Background and Purposementioning
confidence: 99%
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